Realty Net

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meI will accept the refund of the $because the sign was delivered, but the MLS contact number was not activated at the time it was delivered as per request.Sincerely, [redacted]

The *** ordered our $Flat Fee MLS listing package on 4/19/which did not include our upgraded $custom sign (see Flat Fee Package)This package is considered a Limited Representation listing where the Seller is responsible for representing themselves (see Limited Representation
Agreement)Our companies responsibility on the package they ordered was to enter the listing into the RMLS, install a sign post and a standard sign and provide access to the selling tools on our websiteThe listing was entered into the RMLS on 4/20/and emailed to them on 4/20/(see MLS Listing Sheet) and the sign post and original sign was installed within the agreed to terms posted on our website (see Terms of Use)All products and services they ordered in the original purchase was provided timely and completelyThe *** accepted an offer on their home in less than days, which is much faster than the typical days on market of homes in their area and they are projected to save approximately $12,compared to listing their home with a full price real estate agent.The custom sign was ordered for $on 4/28/and their credit card was charged on 4/30/(receipts can be provided).Can you clarify what their claim amount is? If it is for the $custom sign that was made and provided to them within one week of being ordered I will consider refunding that amountIf it is for any other amount, absolutely not.Sincerely,*** ***cc: legal file

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. I will accept the refund of the $59 because the sign was delivered, but the MLS contact number was not activated at the time it was delivered as per request.Sincerely, [redacted]