Rebate International

I purchased something in sept and still have not gotten the rebate from Menards it was for over 400.00 your ck#6378 issued on 10/21/22 please reissue it asap as we need it for a project no one answers the phone at your place my #is 6168976832

In the last year we have spent over $50k at menards. The first purchase was for $22k for a kitchen so I wanted to use the money from the rebate for the quartz countertops. I had to resend copy of the receipt to rebate international and jump through hoops to get the rebate. Since then I have sent in 6 groups of receipts and I have had to inquire and resend the copies to get my rebate checks. This last group of receipts adds up to around $700 in rebates and Now the person at rebate international is telling me I have to wait another 6-8 weeks to see if they will show up and be processed even though she has the receipts on her screen (I sent her photo copies via email) It’s ALWAYS a hassle and they have NEVER just processed the rebates without me having to resend. It is ridiculous and a big scam. Menards corporate is no help either and just directs me back to rebate international. It’s so frustrating!

I purchased a refrigerator from Menards on 3/13/22. When I did not receive any replies pertaining to a rebate for a number of weeks, I checked Rebates International online. Their records showed that a rebate check for 79.15 had been mailed to me on 4/13/22, and also showing the last four digits of the check number. However, their data erroneously indicated that the purchase date was 3/19/22. They did get my address correct. Subsequently, all of my attempts to contact them were unsuccessful, so I called the store . The person receiving my call was of no help. In fact, she gave me the impression that I was wasting my time talking to her. Her only assistance was that I had to contact Rebates International, and yet she had also told me that her job was to handle any rebate questions. I decided to visit Menards. I drove to the store and described my situation a receptionist, and was told she knew nothing about the process. She asked me to wait, and in a short while a woman walked up and just stared at me. Then, she said,"Well!" No introduction, no smile, and obviously bothered with having to talk with me. I found that it was the same woman I had spoken with on the phone yesterday. She was more uncivil in person than she had been on the phone. I offered to leave all the data with her that I had acquired as it would help her if she handled the inquiry. I had no success with this approach, but I did manage to get a mailing address for Rebates International from her. I will write them a letter of inquiry, but after reading the multitude of negative comments about this organization, I won't hope for much success. What a way to run a business!

People should.keep up the pressure on Menards as they are NOT honoring their 11% rebate . Spend your money elsewhere as people are starting to do and justly so. Why on earth would you do a consumer like this? Why?
I'll chose to go up the road besides it's closer to home without the hastle.
Shame on you MENARDS you've lost a consumer and I wont be back
SPREAD THE WORD you got my last buck.

Mr.P H.Combs

I had water damage and lost all my Menards rebate from rebate international. How in the world can I begin to get these re-issued? There is no telephone number and I don’t have a number of the rebate issued. One is for over $110 for roofing shingles purchased.

https://datcp.wi.gov/Pages/Programs_Services/FileConsumerComplaint.aspx

I did and I emailed them too and will call today to make sure. I posted on Twitter, who I loath, but I dumbed Google for duckduckgo, so I cannot post a nasty gram on Google Maps

It seams that all the reviews I have read that are over $100 dollars are not being sent to the people that sent them and myself included for over $136.33 for just one alone, so for that reason I'm now going to contact Wisconsin Consumer Protection and take action against Menards and their corrupt Rebate International .And I hope thousands of you out there that read this will do the same and beyond that will possibly get a Class action law suit going .

We purchased over $7,000 in decking supplies and were to receive over $800 in rebates. We have not seen a dime however they advised the store that checks were issued for them all we from March to December have not seen one of those checks and my husband talked to the manager of Menards and they stated we were 1of over 100 complaints on rebates. Now I have to admit several years ago when we purchased a $4,000 dollar refrigerator we received out rebate on that in 6 weeks. Same a when we purchased new flooring for out kitchen after that. Now the store has advised that Rebates International is an independent company handling all of Menards rebates. If you ask me they need to sue this company themselves for costing them from what I have been reading and now including myself they have probably lost would venture over a million in sales by losing customers. This is not worth it to me. I do not do business with scammers and thieves. Will be taking by business elsewhere. Including all to renovation on bathrooms and rest of kitchen and basement. Till I see my $800 in rebates want nothing to do with them. By the way the 1 star above is sad to have listed this. They don't even deserve 1/10 of a star.

I can't understand why when it comes to the low dollar rebates they always show up,but when it comes to the high dollar rebates they never show up,then I have to eventually threaten legal action before I get a response,and they still rip me off on some of my rebates.
Home depot will match menards rebates on the spot without submitting anything thru the mail,aside from menards purposely marking up their prices so you think the rebate is a deal,not so!
And I'm sure they make out like fat rats thinking people will just write it off because they didn't receive any rebates.
Not me,I fight to the end for what I am owed,pay me,cuz once I do finally get my rebates,home depot will get all the business I used to give to menards.
Menards,you have just lost another customer

Menard owes me over 2300$ in rebates their corporate receptionist is as unfriendly as the store employees no one is responsible they are scammers not buying a single thing there anymore and sue them in conciliation court

Have had no issues with rebate international in the last 4 years when submitting Menards Rebate coupons. Received May rebates in July with no problem. Sent $300 in rebates Jul 3 2020. Still nothing yet. When emailing them, the response was that they have no record even though I sent pictures of the receipts and but they are backlogged. They are very slow to respond, uf they do at all. I have sent another round of receipts from more purchases and if these don't come I'll file a BBB Complaint.

Measley $32.97 rebate mailed in June 20', now Sept. 3rd and you guessed it ! No rebate, no response from Rebates Intl., no info coming up when attempting to track and this is not the 1st time for me either ! Next time i'll spend my $300 elsewhere ! Thank you to the person stating Home Depot will match the 11%. I did not know that and since their stores are 10 times closer, I will be taking all my business there ! If Menards expects to stay in business they need to back their 11% promise and quit screwing people around ! The whole idea sucks anyway, all it does is cause you to go back to the store and spend even more money so do yourself a favor, go to Home Depot, get your savings right then and there and enjoy life instead of wasting time & brain cells worrying about some half [censored]'d companies promises that go unfulfilled and could care less ! Actually would have rated them a ZERO but of course, that's not an option !?!

I've shopped at Menard's for over 20 years and processed dozens of rebates . . . until recently. This past summer 2 rebates for over $100 each have not been received. The standard reply from their affiliate 'Rebates International' has been 'we're busy' so check back. Having checked back over about a month interval and receive the same notice. They have either lost my requests or their logistics are out of control. I have asked specific questions on the status of my rebates and on 3 occasions they never replied. In an effort to escalate the issue(s) I corresponded with Menard's directly. Their reply was to check status with Rebates International . . . so they just passed the buck back to their non-responsive affiliate. Being a customer that has spent tens of thousands of dollars with Menard's over the years I did not feel their response was appropriate. Based on other reviews of their rebates programs it appears they are not the same friendly supplier they have been over the years.

This past couple of months with their lack of responsiveness has caused me to press the 'pause' button on Menard's. It's clear their customer unfriendly response does not encourage me to continue as their customer. Clearly there are other options. I've given them a chance to make a bad situation right . . . so IT'S TIME FOR A CHANGE.

I mailed my rebate the day after my large purchase. I made several other purchases in the following weeks, I received those rebates, which were much smaller in $ amount. I contacted Menards and rebates international thru their websites and got an standard e'mail back stating they received my message, but were really busy and it might take a while to get back to me. No response since then. I visited the management at my local store, who just kept telling me to "take it up with rebates international. They handle this." I visited the store another day and got the same ignore response. I escalated to management, who attempted to again explain that Menards was not responsible. I encouraged her to rethink the matter and take accountability for the promise MENARDS made to me, their customer. Whether this was handle by a 3rd party vendor or not, MENARDS is still responsible for the timely processing of my rebate. The manager (Casey at Menards in Waterloo Iowa) e'mailed some contacts (or at least said that is what she was doing). I waited for nearly 50 minutes. She then explained that she would call me with an answer on the status of my rebate. It is now 3 days later and I have received no phone call. Frustrating!

I went through all my rebate copies and compared to what I have received. I am still due 171.56 in rebates however this amount isn’t technically due (6-8 weeks) until next week. I like to be accurate thus I am submitting this. The rebates that they did send were ones from quite awhile ago. I stand corrected

We have been sending in rebates on average about every 3 weeks. All of a sudden there are no updates on rebateinternational as to refunds they are working on. I got out my copies of what was sent to them and realized that their rebate #’s do not match my copies. The amounts are also not matching up. We have made only one return/exchange so only one amount should have been affected. I have emailed them twice and still haven’t heard back from anyone. We have chosen Menards because of the rebates.

Next time you are at Menards be sure to get everything that is marked FREE. You'll have to mail in rebates in order for it to become free. Love Menards Rebate- it like the mouse trying to get the cheese! I have got so many useful things out of this game!

We bought a gas cook stove in Nov. of 19. and sent rebate paperwork in shortly after. Haven't received or heard a word from them. I'm a bit disillusioned with Menards
. first of all they didn't give us the proper installation parts for the stove and now no rebate. What's with you guys? Tired of messing with you all

I bought a gun safe with my brother on 11/29/19.This came with a 60 dollar rebate.I mailed in my rebate documents on 12/1/19. To this date still have not received rebate.My brother mailed his in 2 weeks after me and got his over a month ago.This is my second time writing to you. I was sent a message after first response that it was being looked into.well,what did you find?

I mailed my paperwork for a rebate to them in Nov waited and heard nothing so I contacted them they said I mailed the wrong thing. I told them what I mailed was all Menards gave me they they told me that they would honor what I mailed. They sent me a email stated my refund would be mailed in 7 to 10 days that was Feb 20th I still not gotten my reabte nor can I track any rebate when I enter my info.