Unfortunately, this is the first time we have heard from the consumer. We've called several times, but were unsuccessful in any effort to reach the consumer regarding her account. We'd be happy to discuss the consumer's concerns and any guidelines/ statutes which may apply. As a...
courtesy we have placed the account in a disputed status with the credit bureaus until we have an opportunity to discuss the matter with the consumer directly. Please contact us at ###-###-#### to resolve these concerns.
We have not had any contact from the consumer, but we will gladly provide her with additional information.We were able to locate a file for [redacted] for Dr Devereux/ Nguyen which can be cross referenced to [redacted]We'd be happy to discuss the matter with the consumer, but we do not discuss personal business matters in a public space.She can contact our office M-F 8am-5pm.Thanks,RRS
We show several accounts associated with a [redacted] and will need additional information to respond to her request. She can contact our office at ###-###-#### 8am-5pm Monday through Friday to verify information so we can identify what account she is referring to at our office.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 12231849, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
[Provide details of why you are not satisfied with this resolution.]
Regards,
[redacted]
Per the Florida website as attached this company is not licensed in Florida with that information its illegal to be doing business in Florida. I have attached document showing your license is not active ans want this account removed from my credit report does this mean the information from the office financial regulations is inaccurate?
We will gladly help resolve any issues the consumer may have regarding her issues. We have not heard from the consumer directly.If her social security number is associated with an account which she did not receive goods or services, she will need to contact our office to have fraud investigations...
started on her behalf. We can be contacted at 800-459-0116 M-F 8am-5pm, central time. We do not discuss personal business matters in a public space, so she will need to contact us directly.
Unfortunately,We were unable to locate the consumer at the address provided in the complaint.We will need additional information to locate this person's account in our system to provide a response. Thank You, RRS
As stated in previous replies, we would gladly discuss the consumers rights under FDCPA and FCRA, but will not discuss personal business matters in a public space. We can be reached M-F 8am-5pm central time and our representatives will be able to answer any and all questions the consumer has regarding her account(s). If she would prefer us to mail her what the validation clause covers under FDCPA, we can do so as well. Please provide a good address to mail additional information to our office. Thank You, RRS
We have several accounts listed for a Judy Brown at this address and phone number.She will need to contact our office and provide information that she is not the party associated with these accounts in our system. She can call our office at ###-###-#### M-F 8am-5pm to resolve this...
As stated previously, we do not discuss a consumer's personal business in a public space.She can call or write us directly explaining which account she is questioning being placed with our office.To address her statement in general, collection agencies do not contract directly with consumers , so her request would not be required of any collection agency.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 12219538, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.I am requesting validation, made pursuant to the Fair Debt CollectionPractices Act and the Fair Credit Reporting Act, along with the correspondinglocal state laws. Please note that I am requesting “validation”; that iscompetent evidence bearing my signature, showing that I have (or everhad) some contractual obligation to pay you.Please also be aware that any negative mark found on my credit reports(including Experian, Transunion and Equifax) from your company or anycompany that you represent, for a debt that I don’t owe, is a violation ofthe FCRA & FDCPA; therefore if you cannot validate the debt, you mustrequest that all credit reporting agencies delete the entry.
[Provide details of why you are not satisfied with this resolution.]
Regards,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 12318441, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.My account at of today 8-9-17 on my credit report does not have a $0 balance it is still showing that I have an unpaid collection balance. This is unacceptable and should be resolved immediately. [Provide details of why you are not satisfied with this resolution.]
Regards,
[redacted]
We are sorry that consumer feels her account was not handled properly regarding her dispute, however our records indicate a different timeline.We show her account dispute was received on 6-12-17 and we updated her account as disputed in our system.We sent a letter to the consumer on 6-16-17...
outlining her request for validation was untimely.As of 7-1-17 we show the nationwide credit bureaus listing her account in a dispute status.The consumer is more than welcome to dispute directly to the bureaus if she feels there is still some lag in the updates she is receiving. Thanks, RRS
As we stated earlier, we have tried unsuccessfully to reach the consumer but will gladly explain in detail which statutes do and don't apply to her account if she provides a good contact phone number or address. It appears the consumer has posted a generic request from a form letter, without filing in the information pertinent to her account. We are not going to discuss details of her account via a public space so she will need to contact our office directly at ###-###-#### if she seeks further explanation / resolution.
We will need the consumer to contact our office at 800-449-0116 in order to provide her details and address any concerns she may have with her accounts.
reviewed the response made by the business in reference to complaint ID 12251280, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
[Provide details of why you are not satisfied with this resolution.]
Regards,
[redacted]
It's on my credit report I sent a copy with this message
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 12231849, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
[Provide details of why you are not satisfied with this resolution.]
Regards,
[redacted]
The attachment is the same attachment from the initial response. I will take furthee action with contacting the Department of Regulations. Since I have no knowledge of this account can you also validate this account showing it is indeed my account?
Unfortunately, this is the first time we have heard from the consumer. We've called several times, but were unsuccessful in any effort to reach the consumer regarding her account. We'd be happy to discuss the consumer's concerns and any guidelines/ statutes which may apply. As a...
courtesy we have placed the account in a disputed status with the credit bureaus until we have an opportunity to discuss the matter with the consumer directly. Please contact us at ###-###-#### to resolve these concerns.
We have not had any contact from the consumer, but we will gladly provide her with additional information.We were able to locate a file for [redacted] for Dr Devereux/ Nguyen which can be cross referenced to [redacted]We'd be happy to discuss the matter with the consumer, but we do not discuss personal business matters in a public space.She can contact our office M-F 8am-5pm.Thanks,RRS
We show several accounts associated with a [redacted] and will need additional information to respond to her request. She can contact our office at ###-###-#### 8am-5pm Monday through Friday to verify information so we can identify what account she is referring to at our office.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 12231849, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
[Provide details of why you are not satisfied with this resolution.]
Regards,
[redacted]
Per the Florida website as attached this company is not licensed in Florida with that information its illegal to be doing business in Florida. I have attached document showing your license is not active ans want this account removed from my credit report does this mean the information from the office financial regulations is inaccurate?
We will gladly help resolve any issues the consumer may have regarding her issues. We have not heard from the consumer directly.If her social security number is associated with an account which she did not receive goods or services, she will need to contact our office to have fraud investigations...
started on her behalf. We can be contacted at 800-459-0116 M-F 8am-5pm, central time. We do not discuss personal business matters in a public space, so she will need to contact us directly.
Unfortunately,We were unable to locate the consumer at the address provided in the complaint.We will need additional information to locate this person's account in our system to provide a response. Thank You, RRS
As stated in previous replies, we would gladly discuss the consumers rights under FDCPA and FCRA, but will not discuss personal business matters in a public space. We can be reached M-F 8am-5pm central time and our representatives will be able to answer any and all questions the consumer has regarding her account(s). If she would prefer us to mail her what the validation clause covers under FDCPA, we can do so as well. Please provide a good address to mail additional information to our office. Thank You, RRS
We have several accounts listed for a Judy Brown at this address and phone number.She will need to contact our office and provide information that she is not the party associated with these accounts in our system. She can call our office at ###-###-#### M-F 8am-5pm to resolve this...
matter. Thank You
As stated previously, we do not discuss a consumer's personal business in a public space.She can call or write us directly explaining which account she is questioning being placed with our office.To address her statement in general, collection agencies do not contract directly with consumers , so her request would not be required of any collection agency.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 12219538, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.I am requesting validation, made pursuant to the Fair Debt CollectionPractices Act and the Fair Credit Reporting Act, along with the correspondinglocal state laws. Please note that I am requesting “validation”; that iscompetent evidence bearing my signature, showing that I have (or everhad) some contractual obligation to pay you.Please also be aware that any negative mark found on my credit reports(including Experian, Transunion and Equifax) from your company or anycompany that you represent, for a debt that I don’t owe, is a violation ofthe FCRA & FDCPA; therefore if you cannot validate the debt, you mustrequest that all credit reporting agencies delete the entry.
[Provide details of why you are not satisfied with this resolution.]
Regards,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 12318441, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.My account at of today 8-9-17 on my credit report does not have a $0 balance it is still showing that I have an unpaid collection balance. This is unacceptable and should be resolved immediately. [Provide details of why you are not satisfied with this resolution.]
Regards,
[redacted]
We are sorry that consumer feels her account was not handled properly regarding her dispute, however our records indicate a different timeline.We show her account dispute was received on 6-12-17 and we updated her account as disputed in our system.We sent a letter to the consumer on 6-16-17...
outlining her request for validation was untimely.As of 7-1-17 we show the nationwide credit bureaus listing her account in a dispute status.The consumer is more than welcome to dispute directly to the bureaus if she feels there is still some lag in the updates she is receiving. Thanks, RRS
As we stated earlier, we have tried unsuccessfully to reach the consumer but will gladly explain in detail which statutes do and don't apply to her account if she provides a good contact phone number or address. It appears the consumer has posted a generic request from a form letter, without filing in the information pertinent to her account. We are not going to discuss details of her account via a public space so she will need to contact our office directly at ###-###-#### if she seeks further explanation / resolution.
We will need the consumer to contact our office at 800-449-0116 in order to provide her details and address any concerns she may have with her accounts.
Revdex.com:
I have...
reviewed the response made by the business in reference to complaint ID 12251280, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
[Provide details of why you are not satisfied with this resolution.]
Regards,
[redacted]
It's on my credit report I sent a copy with this message
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 12231849, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
[Provide details of why you are not satisfied with this resolution.]
Regards,
[redacted]
The attachment is the same attachment from the initial response. I will take furthee action with contacting the Department of Regulations. Since I have no knowledge of this account can you also validate this account showing it is indeed my account?