Receivable Solutions Specialists

I have received notification of a complaint filed against Receivable Solutions Specialist, Inc., by a consumer you assigned and ID of [redacted] .Consumer ID [redacted] complaint states that he received couple of voicemails from collector [redacted] with Receivable Solutions Specialist, Incregarding a past due balance of $He then called in spoke to Supervisor [redacted] who informed him that the bill was pulled from collections in the amount of $and should have never been acted upon onReceivable Solutions Specialists, Incmanagement nor staff would never threaten to put a charge on a consumer credit report after informing them that the account should've never been sent to collectionsHowever, Receivable Solutions Specialists did contact [redacted] for verification as promised to consumer [redacted] did confirm consumer's insurance did make payment in full and has closed account and a detail copy of bill will be mailed to consumer as requested

This business regularly engages in violations of the Fair Credit Reporting Act and Fair Debt Collection Practices Act Do not hire or do business with them under any circumstances

Upon investigation the account has been paid as of November The Credit Bureaus were informed that this was paid and should have been deleted from the consumer's credit report Our office has now submitted again an immediate deletion of this account through [redacted]

Complaint: [redacted] I am rejecting this response because I disagree with some of the information presented in the previous response from RSSAs I proved with the confirmation copy of the electronic transaction previously attached to this complaint, I paid $to [redacted] on 9/7/This fact is further validated by the fact that [redacted] mailed a check to me for $which was dated 4/2/to refund the second $that I paid to [redacted] of RSS during my conversation with her on, or about 11/23/During that same conversation, [redacted] told me that the bill for the $had been addressed to [redacted] and had been returned by the post officeI asked her then to correct her records to show that my address is [redacted] ***This may have been the notice that RSS says they sent on 9/26/As far as I know, no phone calls came to me regarding the unpaid billReferring to the current attachment that is an excerpt from the Equifax credit report on me, the Date Assigned for the Derogatory Entry is shown as "09/2012"; however, the date reported is "11/2013." I addressed the Derogatory Entry as soon as my TrustedID credit monitoring service brought it to my attentionWhen I was on the phone with [redacted] in November of 2013, I did not have my records in front of meRather than prolong the discussion, I agreed to pay the $alleged to be due with a debit card thinking that this would resolve the matter in November of Here we are in September of and the matter is still a point of contention between RSS and meOnce I receive confirmation from Equifax that the Derogatory Entry has been removed from my credit record, the complaint with RSS will have been successfully resolved Regards, [redacted]