Red Deer Sport & Imports

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

The only remorse I have is ever dealing with Superior Motors.  I contacted them many times about the brake issues and they assured me 2 of my independent shops were wrong.    The car needed an oil change, new brakes, and a catalytic converter.  Therefore it was not in "good shape" as they stated.  All issues were brought up before purchase or directly after, could not have been caused by me.    Tracking for the plates puts it at my house on July [redacted].  The temporary tags expired July [redacted].  They lied yet again saying it was there on time.  Their "$500 doc fee" was explained to me as a penalty for not financing through their lenders nor buying an extra warranty through their people.  Never once was this a "doc fee".  They had an angry conversation with a local dealership while I was there about why they charge a rebate fee for using their lenders, and that this is a normal business practice.  Part of their store policy states "For all repairs, Purchase/Lesser personally must contact Superior Motor Car inc."  I did this and they refused to even consider that the brakes were an issue as I had 2 separate shops confirm. Overall, poor customer service, telling me one story and all other parties another story, ignoring the issues I brought up before and after purchase, and trying to cover up their tracks.  I have been forced to pay for their deceit and lies.  I hope there is some form of justice because I am not the first customer of theirs to explain these same issues.  There are other complaints with the Revdex.com showing the same issues.
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]