Red Door Real Estate WNY, LLC

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed as Answered]
Complaint: ***
I am rejecting this response because:I bought the car in April and was making payment after days asked for my money back and was told I was finaced through a bank and I was NOT aware of the car being totaled out and salvaged I was told the car number was being put on and painted I have been asking for my deposit since I got the car I've paid over for a car that I have asked to be fixed since I got it.The mechanics working on my car are not allowed to be even fixing cars I've had children in my car what if something happened to them because of the people you choose to hire.Also he keeps lying to people about what was said.I purchased this car in April I gave him money the end of February was told I was being finaced and it would help my credit which was also a lie and he lied to insurance twice trying to recurve more money my next step is to call the work and labor board because I've only been asking for my deposit back since day now I'm in a car he is in possession of
Regards,
*** ***

4-6-2017To whom it may concern in B.B.B.I'm writing you to explain the problem*** *** *** bought a car from my company on 5/20/to be financed.She was making her payment $a month. We always try to please our customer by servicing their car. They have to understand that we
only finance the car. We not responsible after days from the date of purchase - we try to help MsWilliams to buy the car she have no credit - we did in house loan. We call it Buy here Pay here. She don't have to so any financial institute to get the loan at the time of purchase. I show her the car. How we Reconstruct the car she understand its Reconstructed car (R) Title Which is legal to sell. She was happy at the time. Making a payment always. She supposed to have full insurance on the car. She didn't.Now she have no fault accident - they total her car offering her $1600. But my balance on the car $the remaining loan due to my company. She came to me unhappy that she lost her car. It was total As of curtesy of us. We offer her that I don't understand what she want. I offer her $off the statement with insurance payment. She said no Buy my car back and help me fix it. We bought the car for $from the insurance and I asked her to pay for the repair. She was unhappy. She don't have any money. She told me that she [unreadable]I'm willing to help. Now the car disable seating in my garage for almost two week?? This is a storage fee $a day. Balance due on the car $1570My offer to her still open. She have to know that we in business since and we handle our problem very well. Thank you,Fadi