Red Hawk Engineering

In the lower left hand corner is the issue date of this new form in parenthesis (9/14) which was after I submitted the completed form to the [redacted] on July 17, (7/14)When I performed the work, the expired form was the only form available and would have been accepted by [redacted] if submitted in a timely manner

Proposal was provided on June 3, 2015, attached. The signed contract was sent via email on June 14, 2015, however the check was not received until more than week later. Check required for notice to proceed per proposal, client was notified of this via email. Deposit clear bank
on June 23,Per contract dwg file was to be provided of proposed home and it was not and made the task slightly more cumbersome as house now needed to be drawn.Delays pushed project outside of window of availability into a planned two week trip out of town by registered principal.We are willing to refund 50% of retainer if Mr& Mrs*** do not want to move forward with Red Hawk as we have coordinated with the surveyor to attain information and have drafted the home and other items as shown on attached draft. We can complete the G&D and provide Mr& Mrs*** with submittal drawings this Friday, July 24, if they want to move ahead with Red Hawk.We are qualified to do custom homes and have been doing so for over years.Thank you,*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear belowIt Was never discussed with us that the forms were expired. We would not have paid someone to fill out expired forms that would have been rejected by [redacted].
Regards,[redacted]

In the lower left hand corner is the issue date of this new form in parenthesis (9/14) which was after I submitted the completed form to the [redacted] on July 17, 2014 (7/14)When I performed the work, the expired form was the only form available and would have been accepted by [redacted] if submitted in a timely manner.

Contract was signed March 17, 2014 between Red Hawk and the [redacted].  Site visit occurred on March 29, 2014.  Red Hawk Engineering moved out of [redacted] which caused a delay.  Completed forms sent via pdf in an email dated July 17, 2014.  At that time, it was discussed with the...

[redacted] that the forms were expired but they were the only forms available.  On November 3, 2014 the [redacted] sent an email stating the form was expired.  Red Hawk Engineering reviewed the new forms.  Additional work would be required to complete the new forms and estimated that additional work to be $200 to complete the new forms.  The [redacted] have now taken this route.  We are requesting that this complaint be removed as the forms would have been accepted had they been submitted shortly after provided.  Thank you,

In the lower left hand corner is the issue date of this new form in parenthesis (9/14) which was after I submitted the completed form to the [redacted] on July 17, 2014 (7/14)When I performed the work, the expired form was the only form available and would have been accepted by [redacted] if submitted in a timely manner.

Contract was signed March 17, 2014 between Red Hawk and the [redacted].  Site visit occurred on March 29, 2014.  Red Hawk Engineering moved out of [redacted] which caused a delay.  Completed forms sent via pdf in an email dated July 17, 2014.  At that time, it was discussed with the...

[redacted] that the forms were expired but they were the only forms available.  On November 3, 2014 the [redacted] sent an email stating the form was expired.  Red Hawk Engineering reviewed the new forms.  Additional work would be required to complete the new forms and estimated that additional work to be $200 to complete the new forms.  The [redacted] have now taken this route.  We are requesting that this complaint be removed as the forms would have been accepted had they been submitted shortly after provided.  Thank you,

Proposal was provided on June 3, 2015, attached.  The signed contract was sent via email on June 14, 2015, however the check was not received until more than 1 week later.  Check required for notice to proceed per proposal, client was notified of this via email.  Deposit clear bank...

on June 23,2015. Per contract dwg file was to be provided of proposed home and it was not and made the task slightly more cumbersome as house now needed to be drawn.Delays pushed project outside of window of availability into a planned two week trip out of town by registered principal.We are willing to refund 50% of retainer if Mr. & Mrs. [redacted] do not want to move forward with Red Hawk as we have coordinated with the surveyor to attain information and have drafted the home and other items as shown on attached draft.  We can complete the G&D and provide Mr. & Mrs. [redacted] with submittal drawings this Friday, July 24, 2015 if they want to move ahead with Red Hawk.We are qualified to do custom homes and have been doing so for over 20 years.Thank you,[redacted]

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear belowIt Was never discussed with us that the forms were expired. We would not have paid someone to fill out expired forms that would have been rejected by [redacted].

Regards,[redacted]

We offered a 50% refund on the retainer of $800, and did not allude that the plan was a complete plan that could be bid and built from, it was labeled Draft.  The contract for a completed plan is $1800.  The pdf provided was simply to show the progress that was made that reflects effort exceeding 50% of the retainer.

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.

The plan that [redacted] supplied in the complaint is incomplete.  I have submitted the plan to two grading contractors and they cannot complete the work off this drawing.  I will not accept the 50% refund.  One told me a blank sheet of paper would have been more helpful.  I will go to the [redacted] and small claims court.  Thank you.

Regards,