Red Silo Studios

We would suggest that Mr [redacted] read all of our responses more carefullyRegardless of when he "wanted the project completed" by, he lost his window in our schedule when he became unavailable for months at a timeAlso, contrary to Mr***'s statements, onsiderably more than one hour and fifteen minutes was spent in further development and tracking on this projectWe hereby exit these proceedings.? Mr***; it seems we have a fundamental disconnect when it comes to how creative services are purchased from a capacity based businessLet us be perfectly You will receive no further response from Red Silo Studios, regardless of the medium of contactWe will again state that if you feel you have actual legal grounds to sue for damages, you should do soWe will gladly provide documentation and time stamped pro tools session backup logs to show that time spent tracking and development not only met but exceeded the existing balance at market rate, which we defaulted to after your initial lengthy absenceWe cannot be expected to archive the accompanying audio files for many months past the initial time intended for trackingRegardless of the concessions MrKemkaran may have attempted to extend to you, these are the facts- and in a court of law we would gladly present them.? Management,Red Silo Studios? ?

Red Silo Studios is not a member of the Revdex.com, but for your records we will provide an email that was sent to Mr [redacted] regarding this matter, simply provide me with an address to send it toThe short end of it is this: we are a capacity based businessOur initial agreement states that services must be rendered at a time agreed upon by both partiesWe had reached an agreement on the time frame of when this project could be completed at the proposed discounted rateWhen due to his personal circumstances Mr [redacted] failed to show up for his initial booking, or to reschedule within many months of the initial window we had available for him, he forfeigted that timeWe offered additional time as a concession but have exhausted what we are able to offer at this timeWe cannot be expected to perform services at a discounted rate that was specifically priced with the slower months of the year in mind, many months laterTo make matters worse, Mr [redacted] took things into sordid territory with the contents of his email, creating what would surely be a toxic environment if we were to try to work togetherThis is creative work, and we do not perform it with hostile clients who make demands as to concessions, and then become insulting over the matterAs to the lost data Mr [redacted] has mentioned, beyond the proposed time frame we were to work together, it is not a studio's responsibility to archive dataFor these reasons we have communicated to him that the studio's obligation for this balance has been fulfilledHe has now been billed at full market rate for the time already spent on development and recording thus far, which exceeds the amount paidWe recommended via email that the complainant pursue this legally if they feel they have a case, as we would be happy to prove otherwise in a court of law.Sincerely,ManagementRed Silo Studios? ? ? ? You paid, in small installments, for a heavily discounted package deal that was contingent on you showing up for tracking during the window I had originally specifiedWhen you failed to do so, we entered concession territoryI made this initial concession because of the unusual circumstances that caused you to become unavailable (your accident).? I extended what recording time I could to you as a courtesy, for as long as I could, but now I've encountered unfortunate circumstances of my own and can no longer offer concessions of any sort, to anyone.? I've rendered quite a few hours into the initial project already, but since I had that hardware malfunction I told you about we'll disregard thatThe best I can do for you at this point is allow for that figure of $to be redeemed at my current market rate which is $per hour plus an additional $flat if any mixing is involvedSession performance on guitar, bass, or drums is also an additional $per source.This would get you ten or so hours of tracking at a maximum, if you were to handle all performance.? My availability is limited, and the schedule is often times backlogged by a number of weeks, so the tracking would have to take place at a time that I would specify, the soonest being mid May.? Sincerely,***Red Silo StudiosYou paid, in small installments, for a heavily discounted package deal that was contingent on you showing up for tracking during the window I had originally specifiedWhen you failed to do so, we entered concession territoryI made this initial concession because of the unusual circumstances that caused you to become unavailable (your accident).? I extended what recording time I could to you as a courtesy, for as long as I could, but now I've encountered unfortunate circumstances of my own and can no longer offer concessions of any sort, to anyone.? I've rendered quite a few hours into the initial project already, but since I had that hardware malfunction I told you about we'll disregard thatThe best I can do for you at this point is allow for that figure of $to be redeemed at my current market rate which is $per hour plus an additional $flat if any mixing is involvedSession performance on guitar, bass, or drums is also an additional $per source.This would get you ten or so hours of tracking at a maximum, if you were to handle all performance.? My availability is limited, and the schedule is often times backlogged by a number of weeks, so the tracking would have to take place at a time that I would specify, the soonest being mid May.? Sincerely,***Red Silo Studios

Complaint: [redacted] I am rejecting this response because: There was never any time restraints made or stated in an agreement I never failed to show up for a session [redacted] from Red Silo Studios cancelled many sessions and made it too difficult to schedule a cession I was out for a few months a couple of months after the agreement due to a motor cycle accident but after I recovered I made many attempts to finish the project but [redacted] ignored my calls I wanted to finish the project before September of [redacted] could not get me in My accident was 9-7- Project should have already been done [redacted] and I spent hour and minutes on the project I arrived on time I had to wait minutes before [redacted] even showed up If he wants to apply his new rate of $an hour then that is fine So I demand a refund of $minus around $for the hour and minutes spent on the project Regards, [redacted] ***

Complaint: [redacted] I am rejecting this response because:? There was never any time restraints made or stated in an agreement.? I never failed to show up for a session.? [redacted] from Red Silo Studios cancelled many sessions and made it too difficult to schedule a cession.? I was out for a few months a couple of months after the agreement due to a motor cycle accident but after I recovered I made many attempts to finish the project but [redacted] ignored my calls.? I wanted to finish the project before September of 2012.? [redacted] could not get me in.? My accident was 9-7-12.? Project should have already been done.? [redacted] and I spent hour and minutes on the project.? I arrived on time.? I had to wait minutes before [redacted] even showed up.? If he wants to apply his new rate of $an hour then that is fine.? So I demand a refund of $minus around $for the hour and minutes spent on the project Regards, [redacted] ***

Complaint: [redacted] I am rejecting this response because:Red Silo Studios contradict themselves How can they produce time stamped recordings when they claimed to have lost the scratch tracks due to a computer crash Red Silo Studios took advantage of a customer I am an honest man and [redacted] knows we only spent a little over an hour on the project he agreed on There is no reason why I should not get a refund This is theft Regards, [redacted] ***

We would suggest that Mr*** read all of our responses more carefullyRegardless of when he "wanted the project completed" by, he lost his window in our schedule when he became unavailable for months at a timeAlso, contrary to Mr***'s statements, onsiderably more than one hour and fifteen minutes was spent in further development and tracking on this projectWe hereby exit these proceedings. Mr***; it seems we have a fundamental disconnect when it comes to how creative services are purchased from a capacity based businessLet us be perfectly clear: You will receive no further response from Red Silo Studios, regardless of the medium of contactWe will again state that if you feel you have actual legal grounds to sue for damages, you should do soWe will gladly provide documentation and time stamped pro tools session backup logs to show that time spent tracking and development not only met but exceeded the existing balance at market rate, which we defaulted to after your initial lengthy absenceWe cannot be expected to archive the accompanying audio files for many months past the initial time intended for trackingRegardless of the concessions MrKemkaran may have attempted to extend to you, these are the facts- and in a court of law we would gladly present them. Management,Red Silo Studios

Complaint: ***
I am rejecting this response because:Red Silo Studios contradict themselves. How can they produce time stamped recordings when they claimed to have lost the scratch tracks due to a computer crash. Red Silo Studios took advantage of a customer. I am an honest man and *** knows we only spent a little over an hour on the project he agreed on. There is no reason why I should not get a refund. This is theft
Regards,
*** ***

Complaint: ***
I am rejecting this response because: There was never any time restraints made or stated in an agreement. I never failed to show up for a session. *** from Red Silo Studios cancelled many sessions and made it too difficult to schedule a cession. I was out for a few months a couple of months after the agreement due to a motor cycle accident but after I recovered I made many attempts to finish the project but *** ignored my calls. I wanted to finish the project before September of 2012. *** could not get me in. My accident was 9-7-12. Project should have already been done. *** and I spent hour and minutes on the project. I arrived on time. I had to wait minutes before *** even showed up. If he wants to apply his new rate of $an hour then that is fine. So I demand a refund of $minus around $for the hour and minutes spent on the project
Regards,
*** ***

Red Silo Studios is not a member of the Revdex.com, but for your records we will provide an email that was sent to Mr*** regarding this matter, simply provide me with an address to send it toThe short end of it is this: we are a capacity based businessOur initial agreement states that services must
be rendered at a time agreed upon by both partiesWe had reached an agreement on the time frame of when this project could be completed at the proposed discounted rateWhen due to his personal circumstances Mr*** failed to show up for his initial booking, or to reschedule within many months of the initial window we had available for him, he forfeigted that timeWe offered additional time as a concession but have exhausted what we are able to offer at this timeWe cannot be expected to perform services at a discounted rate that was specifically priced with the slower months of the year in mind, many months laterTo make matters worse, Mr*** took things into sordid territory with the contents of his email, creating what would surely be a toxic environment if we were to try to work togetherThis is creative work, and we do not perform it with hostile clients who make demands as to concessions, and then become insulting over the matterAs to the lost data Mr*** has mentioned, beyond the proposed time frame we were to work together, it is not a studio's responsibility to archive dataFor these reasons we have communicated to him that the studio's obligation for this balance has been fulfilledHe has now been billed at full market rate for the time already spent on development and recording thus far, which exceeds the amount paidWe recommended via email that the complainant pursue this legally if they feel they have a case, as we would be happy to prove otherwise in a court of law.Sincerely,ManagementRed Silo Studios You paid, in small installments, for a heavily discounted package deal that was contingent on you showing up for tracking during the window I had originally specifiedWhen you failed to do so, we entered concession territoryI made this initial concession because of the unusual circumstances that caused you to become unavailable (your accident). I extended what recording time I could to you as a courtesy, for as long as I could, but now I've encountered unfortunate circumstances of my own and can no longer offer concessions of any sort, to anyone. I've rendered quite a few hours into the initial project already, but since I had that hardware malfunction I told you about we'll disregard thatThe best I can do for you at this point is allow for that figure of $to be redeemed at my current market rate which is $per hour plus an additional $flat if any mixing is involvedSession performance on guitar, bass, or drums is also an additional $per source.This would get you ten or so hours of tracking at a maximum, if you were to handle all performance. My availability is limited, and the schedule is often times backlogged by a number of weeks, so the tracking would have to take place at a time that I would specify, the soonest being mid May. Sincerely,***Red Silo StudiosYou paid, in small installments, for a heavily discounted package deal that was contingent on you showing up for tracking during the window I had originally specifiedWhen you failed to do so, we entered concession territoryI made this initial concession because of the unusual circumstances that caused you to become unavailable (your accident). I extended what recording time I could to you as a courtesy, for as long as I could, but now I've encountered unfortunate circumstances of my own and can no longer offer concessions of any sort, to anyone. I've rendered quite a few hours into the initial project already, but since I had that hardware malfunction I told you about we'll disregard thatThe best I can do for you at this point is allow for that figure of $to be redeemed at my current market rate which is $per hour plus an additional $flat if any mixing is involvedSession performance on guitar, bass, or drums is also an additional $per source.This would get you ten or so hours of tracking at a maximum, if you were to handle all performance. My availability is limited, and the schedule is often times backlogged by a number of weeks, so the tracking would have to take place at a time that I would specify, the soonest being mid May. Sincerely,***Red Silo Studios

We would suggest that Mr*** read all of our responses more carefullyRegardless of when he "wanted the project completed" by, he lost his window in our schedule when he became unavailable for months at a timeAlso, contrary to Mr***'s statements, onsiderably more than one hour and fifteen minutes was spent in further development and tracking on this projectWe hereby exit these proceedings. Mr***; it seems we have a fundamental disconnect when it comes to how creative services are purchased from a capacity based businessLet us be perfectly clear: You will receive no further response from Red Silo Studios, regardless of the medium of contactWe will again state that if you feel you have actual legal grounds to sue for damages, you should do soWe will gladly provide documentation and time stamped pro tools session backup logs to show that time spent tracking and development not only met but exceeded the existing balance at market rate, which we defaulted to after your initial lengthy absenceWe cannot be expected to archive the accompanying audio files for many months past the initial time intended for trackingRegardless of the concessions MrKemkaran may have attempted to extend to you, these are the facts- and in a court of law we would gladly present them. Management,Red Silo Studios

Red Silo Studios is not a member of the Revdex.com, but for your records we will provide an email that was sent to Mr*** regarding this matter, simply provide me with an address to send it toThe short end of it is this: we are a capacity based businessOur initial agreement states that services
must be rendered at a time agreed upon by both partiesWe had reached an agreement on the time frame of when this project could be completed at the proposed discounted rateWhen due to his personal circumstances Mr*** failed to show up for his initial booking, or to reschedule within many months of the initial window we had available for him, he forfeigted that timeWe offered additional time as a concession but have exhausted what we are able to offer at this timeWe cannot be expected to perform services at a discounted rate that was specifically priced with the slower months of the year in mind, many months laterTo make matters worse, Mr*** took things into sordid territory with the contents of his email, creating what would surely be a toxic environment if we were to try to work togetherThis is creative work, and we do not perform it with hostile clients who make demands as to concessions, and then become insulting over the matterAs to the lost data Mr*** has mentioned, beyond the proposed time frame we were to work together, it is not a studio's responsibility to archive dataFor these reasons we have communicated to him that the studio's obligation for this balance has been fulfilledHe has now been billed at full market rate for the time already spent on development and recording thus far, which exceeds the amount paidWe recommended via email that the complainant pursue this legally if they feel they have a case, as we would be happy to prove otherwise in a court of law.Sincerely,
Management
Red Silo Studios
You paid, in small installments, for a heavily discounted package deal that was contingent on you showing up for tracking during the window I had originally specifiedWhen you failed to do so, we entered concession territoryI made this initial concession because of the unusual circumstances that caused you to become unavailable (your accident). I extended what recording time I could to you as a courtesy, for as long as I could, but now I've encountered unfortunate circumstances of my own and can no longer offer concessions of any sort, to anyone. I've rendered quite a few hours into the initial project already, but since I had that hardware malfunction I told you about we'll disregard thatThe best I can do for you at this point is allow for that figure of $to be redeemed at my current market rate which is $per hour plus an additional $flat if any mixing is involvedSession performance on guitar, bass, or drums is also an additional $per source.This would get you ten or so hours of tracking at a maximum, if you were to handle all performance. My availability is limited, and the schedule is often times backlogged by a number of weeks, so the tracking would have to take place at a time that I would specify, the soonest being mid May. Sincerely,***Red Silo Studios
You paid, in small installments, for a heavily discounted package deal that was contingent on you showing up for tracking during the window I had originally specifiedWhen you failed to do so, we entered concession territoryI made this initial concession because of the unusual circumstances that caused you to become unavailable (your accident). I extended what recording time I could to you as a courtesy, for as long as I could, but now I've encountered unfortunate circumstances of my own and can no longer offer concessions of any sort, to anyone. I've rendered quite a few hours into the initial project already, but since I had that hardware malfunction I told you about we'll disregard thatThe best I can do for you at this point is allow for that figure of $to be redeemed at my current market rate which is $per hour plus an additional $flat if any mixing is involvedSession performance on guitar, bass, or drums is also an additional $per source.This would get you ten or so hours of tracking at a maximum, if you were to handle all performance. My availability is limited, and the schedule is often times backlogged by a number of weeks, so the tracking would have to take place at a time that I would specify, the soonest being mid May. Sincerely,***Red Silo Studios

Complaint: [redacted]
I am rejecting this response because:
Red Silo Studios contradict themselves.  How can they produce time stamped recordings when they claimed to have lost the scratch tracks due to a computer crash.  Red Silo Studios took advantage of a customer.  I am an honest man and [redacted] knows we only spent a little over an hour on the project he agreed on.  There is no reason why I should not get a refund.  This is theft.
Regards,
[redacted]

Red Silo Studios is not a member of the Revdex.com, but for your records we will provide an email that was sent to Mr. [redacted] regarding this matter, simply provide me with an address to send it to. The short end of it is this: we are a capacity based business. Our initial agreement states that services must...

be rendered at a time agreed upon by both parties. We had reached an agreement on the time frame of when this project could be completed at the proposed discounted rate. When due to his personal circumstances Mr. [redacted] failed to show up for his initial booking, or to reschedule within many months of the initial window we had available for him, he forfeigted that time. We offered additional time as a concession but have exhausted what we are able to offer at this time. We cannot be expected to perform services at a discounted rate that was specifically priced with the slower months of the year in mind, many months later. To make matters worse, Mr. [redacted] took things into sordid territory with the contents of his email, creating what would surely be a toxic environment if we were to try to work together. This is creative work, and we do not perform it with hostile clients who make demands as to concessions, and then become insulting over the matter. As to the lost data Mr. [redacted] has mentioned, beyond the proposed time frame we were to work together, it is not a studio's responsibility to archive data. For these reasons we have communicated to him that the studio's obligation for this balance has been fulfilled. He has now been billed at full market rate for the time already spent on development and recording thus far, which exceeds the amount paid. We recommended via email that the complainant pursue this legally if they feel they have a case, as we would be happy to prove otherwise in a court of law.Sincerely,ManagementRed Silo Studios    You paid, in small installments, for a heavily discounted package deal that was contingent on you showing up for tracking during the window I had originally specified. When you failed to do so, we entered concession territory. I made this initial concession because of the unusual circumstances that caused you to become unavailable (your accident). I extended what recording time I could to you as a courtesy, for as long as I could, but now I've encountered unfortunate circumstances of my own and can no longer offer concessions of any sort, to anyone. I've rendered quite a few hours into the initial project already, but since I had that hardware malfunction I told you about we'll disregard that. The best I can do for you at this point is allow for that figure of $750 to be redeemed at my current market rate which is $65 per hour plus an additional $50 flat if any mixing is involved. Session performance on guitar, bass, or drums is also an additional $60 per source.This would get you ten or so hours of tracking at a maximum, if you were to handle all performance. My availability is limited, and the schedule is often times backlogged by a number of weeks, so the tracking would have to take place at a time that I would specify, the soonest being mid May. Sincerely,[redacted]Red Silo StudiosYou paid, in small installments, for a heavily discounted package deal that was contingent on you showing up for tracking during the window I had originally specified. When you failed to do so, we entered concession territory. I made this initial concession because of the unusual circumstances that caused you to become unavailable (your accident). I extended what recording time I could to you as a courtesy, for as long as I could, but now I've encountered unfortunate circumstances of my own and can no longer offer concessions of any sort, to anyone. I've rendered quite a few hours into the initial project already, but since I had that hardware malfunction I told you about we'll disregard that. The best I can do for you at this point is allow for that figure of $750 to be redeemed at my current market rate which is $65 per hour plus an additional $50 flat if any mixing is involved. Session performance on guitar, bass, or drums is also an additional $60 per source.This would get you ten or so hours of tracking at a maximum, if you were to handle all performance. My availability is limited, and the schedule is often times backlogged by a number of weeks, so the tracking would have to take place at a time that I would specify, the soonest being mid May. Sincerely,[redacted]Red Silo Studios

Complaint: [redacted]
I am rejecting this response because:Red Silo Studios contradict themselves.  How can they produce time stamped recordings when they claimed to have lost the scratch tracks due to a computer crash.  Red Silo Studios took advantage of a customer.  I am an honest man and [redacted] knows we only spent a little over an hour on the project he agreed on.  There is no reason why I should not get a refund.  This is theft.
Regards,
[redacted]

We would suggest that Mr. [redacted] read all of our responses more carefully. Regardless of when he "wanted the project completed" by, he lost his window in our schedule when he became unavailable for months at a time. Also, contrary to Mr. [redacted]'s statements, onsiderably more than one hour and fifteen minutes was spent in further development and tracking on this project.
We hereby exit these proceedings. 
Mr. [redacted]; it seems we have a fundamental disconnect when it comes to how creative services are purchased from a capacity based business. Let us be perfectly clear: You will receive no further response from Red Silo Studios, regardless of the medium of contact. We will again state that if you feel you have actual legal grounds to sue for damages, you should do so. We will gladly provide documentation and time stamped pro tools session backup logs to show that time spent tracking and development not only met but exceeded the existing balance at market rate, which we defaulted to after your initial lengthy absence. We cannot be expected to archive the accompanying audio files for many months past the initial time intended for tracking. Regardless of the concessions Mr. Kemkaran may have attempted to extend to you, these are the facts- and in a court of law we would gladly present them. 
Management,
Red Silo Studios

Complaint: [redacted]
I am rejecting this response because:  There was never any time restraints made or stated in an agreement.  I never failed to show up for a session.  [redacted] from Red Silo Studios cancelled many sessions and made it too difficult to schedule a cession.  I was out for a few months a couple of months after the agreement due to a motor cycle accident but after I recovered I made many attempts to finish the project but [redacted] ignored my calls.  I wanted to finish the project before September of 2012.  [redacted] could not get me in.  My accident was 9-7-12.  Project should have already been done.  [redacted] and I spent 1 hour and 15 minutes on the project.  I arrived on time.  I had to wait 30 minutes before [redacted] even showed up.  If he wants to apply his new rate of $65 an hour then that is fine.  So I demand a refund of $750 minus around $70 for the 1 hour and 15 minutes spent on the project.
Regards,
[redacted]