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Red Stiletto Hair Salon, LLC

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Red Stiletto Hair Salon, LLC Reviews (1)

On June 27th 2015 the client called and made an appointment for a color (which is a root touch up). What she wanted was a weave retouch. Client had followed the stylist from a former salon, she was a repeat customer with the stylist for a couple of years. Bleach was applied on the new hair growth,...

not pulled through to the ends, leaving the integrity of the hair in tact. On June 30th client called, asking for the owner. At that time we explained that the stylist is self employed and I am just her landlord. I agreed to take a look at her hair. 
I looked at her hair. It was a simple fix. Hair was healthy on the ends but a few places needed some attention. I was willing to fix it just not at this time since my week was already booked. I told her we should touch base with the original stylist. She then became very combative because she wanted it fixed immediately and did not feel comfortable having the original stylist redo it. I again explained to her that the stylist is an independent contractor and she should touch base with her to get her money back but I would not be able to redo unless she was willing to repay me for another service. She did not like this answer. I walked to the door and opened it and asked for her to please leave since she was making a scene. She then became enraged and said that I "do not know how to run a business and that she would BLAST us all over social media and hope to shut our business down!" I then again held the door open, pointed out the door and told her to please leave and I would be sure to have her stylist contact her for reimbursement. There were 3 stylists and 3 clients who witnessed the whole thing because she got loud. They all agreed that I never laid a hand on her or "grabbed her arm and shoved her out the door." Nor did I use foul language at any time.
I immediately called the stylist to contact the client. Stylist called the client and stated that she could redo the service, it was just a matter of applying color to the roots to cover up the bleeds and add a few more highlights or return her money and she chose the latter. The stylist then mailed $85 cash to the client. The client said she never received the cash. The stylist then mailed a check for $85 certified mail. Post office attempted to deliver it twice and then left a card in the mail requiring her to pick it up certified at the post office. 
Nicole S[redacted]
Red Stiletto Hair Salon

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Address: 4900 N Rosepoint Way Ste D, Boise, Idaho, United States, 83713-5504

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