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Redi Clinic Reviews (4)

Sent: Wednesday, *** **, 10:AM
To: ***
Subject: Response to Complaint ID ***
Thank you for giving us the opportunity to respond to this compliantUnfortunately, due to state and federal laws, including, but not limited to, *** *** laws, we are
excluded or barred from sharing information with a third party concerning our patients without a written release from the patientWe do have a thorough response for the patient, but do not want to violate any of the patient’s rights in communicating this response through the Revdex.comIf the patient can please call me directly, I will place them in contact with the appropriate executive member who will be able to fully listen to this patient’s complaint and respond accordingly
Sincerely,
*** ***
*** *** ** *** ***
RediClinic | EGreenway Plaza, Suite | Houston, TX
** *** ***

Thank you for alerting us to this information. Due to privacy concerns, we will contact you directly to resolve this matter. Sincerely, Alyssa [redacted]Attorney for RediClinic

Sent: Thursday, November 19, 2015 11:31 AM To: drteam <[email protected]> Subject: BB Case#[redacted] (RediClinic)   In response to the BB Case #[redacted], RediClinic will contact patient to ensure this error is corrected to his satisfaction. Due to privacy law, RediClinic is not at liberty...

to discuss the details of this encounter without the patient’s permission. Therefore, we are merely alerting the Revdex.com that we will contact the patient immediately and re-submit the claim to his insurance to ensure proper payment and application is applied and conducted. Thank you so much for alerting us to this discrepancy and we wish him and the rest of the Revdex.com Team good health!   Sincerely,     ALYSSA [redacted] Attorney, Director of Business Affairs RediClinic | 9 E. Greenway Plaza, Suite 2950 | Houston, TX 77046 O: 713-580-9441| M: 713-822-0023 | RediClinic.com

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.

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