Redlands - Henry Bush Plumbing Heating and Air Conditioning

Contact Name and Title: *** ***/Service Mg
Contact Phone: ###-###-####
Contact Email: ***@plumbingandair.com
Ms ***,
As the Service Manager it is my intention to provide you, as it is with all of our customers, above and beyond service which you would be happy to share with
your friends and familyI take it personally that we were unsuccessful at meeting that obligationPlease accept my sincere apology, and along with that, a refund of $for services included within, but not yet performed within your Preferred Customer Service Contract
In an effort to convey our good will, we will cancel your commitment of this contract, removing you from any future scheduled services
As you have witnessed personally, Air Conditioning system servicing is critically important and knowing this I am asking of you, an opportunity to regain your trustI am proposing to you that we provide the remaining maintenance service as was previously scheduled, but FREE OF CHARGEIf we do not hear back from you regarding this offer within days, we will respectfully assume it is your preference to have your Air Conditioning Serviced by some other means
Either way, a refund of $is in process as we speak
Again, my deepest apologies
*** ***
Service Manager