REDLINE CAPITAL, LLC

Vehicle is driveable hence why it got an inspection sticker passing both emission and safety Customer must be aware post inspection , wear and tear, and warranty related matters are their own responsibilitity especially on vehicles with mileage such as 177kCustomer does have an existing warranty they should consult with for further assistanceRedline fulfilled its obligation and satisfied massachusetts lemon law

Customer has made their allegations and my company has responded with all the necessary documents with nothing further to add for the rebuttalPictures, quotations of law, and copies of all documents regarding post inspection maintenance and repair for said vehicle has been given to the Revdex.comAny other mattersRevdex.com call me at [redacted] to discuss the next step to close this matter

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***
[The car still has faults that need to be repairedWhen agreement was signed documentation states that faults and repairs will be done along with the clearing of the check engine lightThe day the vehicle was picked up, hours after the business told the client that the car was simply being cleaned and ready to go and money was givenThe business told clients daughter that the car is jerking but *** - the representative for the business, will fix it because it is includedThe next day the car was not driven and parked and returned Saturday morning*** was not present as promised and told me to leave the keys there at the shopCar was left*** noted that vehicle would be a simple quick fix but vehicle remained there for a total of days and brought back again the same day when picked up for another daysBusiness told me the vehicle was fixed via social media communication but same problem that existed days ago remainedSince the very day the car was taken the business refuses to refund money or change vehicle for one that is driveableBusiness purchased and put inspection report on vehicle without asking for my permissionNo inspection report was given when picked upWipers and turn signals do not work on the vehicleVehicle was taken to *** that noted repairs exceed 3000$*** during the first days with the vehicle noted that car was with a speacilist but this was not trueI have all documentation for *** that reveal the faults on the vehicle*** *** is my wife and I am on the policyWe co-own the vehicleI cannot except this response because *** has given me a vehicle that is unsafe to drive, has not extended my warranty when he had the car for several days, refuses to give me back my money when car was returned within hours of purchase*** has not provided any proof of what was changed on vehicleBusiness partner *** admits that the things *** showed him he purchased were not changed or put on the vehicleTherefore, *** has not upheld his end by fixing all faults and repairs and giving his day warranty besides the day warranty he offered meCar was listed as ready to go which is a representation because the safety is not correctCars turn signals do not work, car jerks while driving and turns off if operated at high speeds such as 50-mphI need a refund on this vehicle.]
Regards,
*** ***

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***..
Car is not drivable , redline motors sold me a lemon Regards,
*** ***

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted].  
[Business has failed to provide proof of parts changed and inspection report. Business kept vehicle for a total of 21 days and no faults were fixed since vehicle still has the same issue that it went in for repairs. The day the vehicle was first purchased and taken home my daughter and business representative came to a verbal agreement that business would fix the jerking since it was covered. Messages on [redacted] show proof of this where my daughter tells business it does not seem like coil issue and representative [redacted] tells her to bring the car back and it is a coil issue. Representative is trying to say he does not cover wear and tear but a verbal agreement was made when vehicle was taken. Warranty paperwork clearly reads that all faults and repairs will be fixed. After the first 15 days [redacted] told me that car was fixed via social media and to come pick it up. After picking up vehicle car still has same issues. Car was then returned within a hour and business partner [redacted] took it which concluded the car being in the shop for 21 days. [redacted] had the vehicle for 15 days and told me it would be a quick fix. He soon began to ignore me and partner [redacted] got involved to handle matter. After communicating online [redacted] told me car was fixed and I picked it up the next day but it has the same issues. I purchased a vehicle that was represented as ready to go. My wife signed a contract and warranty paper that clearly says all faults, repairs will be done. After paying for vehicle and waiting hours to pick it up [redacted] told daughter that car is jerking but he will repair it. Car was taken back within 24 hours and still has same issues. Wear and tear does not happen within 1 second of having the vehicle. The vehicle was not sold as is. Business needs to honor agreement and fix the issue. It was a verbal agreement and it is written in legal papers. Business does not want to honor what they said they would. Business also does not want to refund money. I asked for refund while vehicle was still in business possession but this was denied. All I ask is the vehicle be fixed as promised and stated in paperwork. I now own a car that is unsafe to drive because the business does not want to fix the issue. Business has ignored me, lied to me of the where abouts of the vehicle when they had it. It was not with [redacted] as I was told. After in my possession I took it to [redacted] and [redacted] lists the damages exceeding 3000$. I would like the business to fix the issue - fix all faults and repairs as stated or a refund. ]
Regards,
[redacted]

complain [redacted] against redline motors Customer is [redacted], not [redacted], is complaining the vehicle has post-inspection faults. I am a licensed massachusetts dealer. Vehicle sold 2007 [redacted] with over 125,000 miles. Massachusetts implied warranty is only to pass...

inspection. At time of sale, vehicle has faults that would prevent it from passing emission requirements. Vehicle was repaired with parts. It has passed inspection with no check engine light faults. Dealership fulfilled requirements and obligations by repairing it to pass inspection. See attached sticker. Customer has a 3rd party warranty to cover the initial 90 days. [redacted]

Vehicle is driveable hence why it got an inspection sticker passing both emission and safety.  Customer must be aware post inspection , wear and tear, and warranty related matters are their own responsibilitity especially on vehicles with mileage such as 177k. Customer does have an existing warranty they should consult with for further assistance. Redline fulfilled its obligation and satisfied massachusetts lemon law.

Customer has made their allegations and my company has responded with all the necessary documents with nothing further to add for the rebuttal. Pictures, quotations of law, and copies of all documents regarding post inspection maintenance and repair for said vehicle has been given to the Revdex.com. Any other matters. Revdex.com call me at [redacted] to discuss the next step to close this matter.