Dear Mark [redacted] :This letter is in response to a filed complaint [redacted] I Jack E [redacted] Quoted complaint:"I had my vehicle towed by redrock collision on 1-17-I paid cash to get it out of there possessionThe vehicle was badly damagedI gave them a call to see if they could repair what they had damaged and they refused and told me there was nothing they could do, cause I've already drove it off the lotI then had to pay in repairs for inner tie rod ends, labor and alignment."Response:The vehicle was towed due to a rotation call from DPS of Arizona upon the arrest of Mr [redacted] ; his vehicle was impounded due to his arrestHe did not hire us to tow his vehicle as the complaint would suggest("I had my vehicle towed by ...").He paid the tow ticket as stated, in cash, on 01/18/Attached is a copy of the tow ticket for your reference.--see attached
Dear Mark [redacted] :This letter is in response to a filed complaint [redacted] I Jack E [redacted] Quoted complaint:"I had my vehicle towed by redrock collision on 1-17-I paid cash to get it out of there possessionThe vehicle was badly damagedI gave them a call to see if they could repair what they had damaged and they refused and told me there was nothing they could do, cause I've already drove it off the lotI then had to pay in repairs for inner tie rod ends, labor and alignment."Response:The vehicle was towed due to a rotation call from DPS of Arizona upon the arrest of Mr [redacted] ; his vehicle was impounded due to his arrestHe did not hire us to tow his vehicle as the complaint would suggest("I had my vehicle towed by ...").He paid the tow ticket as stated, in cash, on 01/18/Attached is a copy of the tow ticket for your reference.--see attached