RedStar Worldwear

We have gotten the security Department involved in this and they will be taking care of it from here

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below Sorry but their response does not solve anything because it is so minimal and evasiveWhat I get from their response is that they plan on stalling furtherIt has been nearly months already and not so much as a courtesy call or any sign of the paperwork they said was on the wayI will not be satisfied until my money has been returnedThey have already cost me an internship with their incompetence that may have been a full time job by nowA job that would allow me to pay my colleges fees, I desperately need my money back to help with these feesThe amount of money we are talking about is nothing to such a large corporation, but it is a lot of money to meI just do not understand why they are treating me like this after the first conversations we hadThey seemed like such nice and trustworthy people when I first reported this and I am shocked that anyone I our small community would stoop to this level [To assist us in bringing this matter to a close, we would like to know your view on the matter.] Regards, [redacted] ***

Initial Business Response /* (1000, 6, 2015/05/05) */
Customer has been canceled from our continuity program as of 5/5/She will not be charged nor will she receive product in the future

Initial Business Response /* (1000, 6, 2015/07/16) */
When the consumer placed their original order on via the internet there is a paragraph on the review page before you submit your order right above the submit order button that asks the consumer:
YES, We will email you special offers and send
you two pair of our newest styles when they are developed for only the service fee of $per pairNothing will be deducted from your RedStar WorldWear Gift CardThe two styles will be similar to the styles you have ordered here todayWe will include a product survey form that will help us determine future styling trends for RedStar WorldWear(Completion optional by law)If you do not like them, you may send one or both back, and we'll refund your service fee(s)We develop styles about every two months and will, if you like, continue to send you two new styles for the low service fee of $each, charged to your credit card, unless after your first delivery (approximately two months from now) you contact us to say you do not want any more special offer sunglasses
At that time the consumer can opt-out if they wishThere is no obligation to this part of the promotion
We have canceled the account per the consumers request
We consider this case closed the consumer was cancelled per the consumer's request
Initial Consumer Rebuttal /* (2000, 9, 2015/07/22) */
(The consumer indicated he/she ACCEPTED the response from the business.)
RedStar Worldwear said they cancelled my subscription to the promotional sunglassesIf they do not send me any more sunglasses or charge my account then this case can be closed

Revdex.com:
"line-height: 150%;">I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
Sorry but their response does not solve anything because it is so minimal and evasiveWhat I get from their response is that they plan on stalling furtherIt has been nearly months already and not so much as a courtesy call or any sign of the paperwork they said was on the wayI will not be satisfied until my money has been returnedThey have already cost me an internship with their incompetence that may have been a full time job by nowA job that would allow me to pay my colleges fees, I desperately need my money back to help with these feesThe amount of money we are talking about is nothing to such a large corporation, but it is a lot of money to meI just do not understand why they are treating me like this after the first conversations we hadThey seemed like such nice and trustworthy people when I first reported this and I am shocked that anyone I our small community would stoop to this level
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
[redacted]

We have gotten the security Department involved in this and they will be taking care of it from here.

We have examined the circumstances and conditions related to Mr. [redacted] complaint.
 
It is our understanding that Mr. [redacted] is referring to packages, [redacted] and [redacted].
 
Mr. [redacted] is the recipient or consignee and is not the shipper of these packages.
 
[redacted] - Sec. 11706. Liability of rail carriers under receipts and bill of lading, the liability of United Parcel Service is limited to the shipper of record .
 
Mr. [redacted] should work directly with the shippers of these packages to receive any reimbursement for which he feels entitled.
 
The circumstances of the loss do not increase our liability. To further support that United Parcel Service's liability is limited to the shipper, please see section 51 of the Tariff (excerpt below).
 
We will consider this issue closed as the liability is limited to the shipper.
 
Sincerely,
 
[redacted]