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Reeds Furniture

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Reeds Furniture Reviews (4)

Revdex.com:
I have reviewed the response made by the business in reference to complaint
ID 10818947, and find that this resolution is satisfactory to me
Regards,
L*** ***

I talked to this customer today - We received their entertainment center and it is ready for them to come in and pick it upMrsF* is happyReeds Furniture

Review: Our family purchased a sofa and love seat May 24, 2014 from your Oxnard store. Both pieces have need of repair or replacement. The love seat has a center divider that is broken. On the sofa the center portion is broken and creaks and is not stable. Both pieces are leaning to the outside of the furniture and the cushions sag. I purchased a warranty with Guardsman. Guardsman declined my request for repair. They indicated that my invoice was too lite and they could not verify the model of the furniture and they also indicated the items that needed repair are a manufacturer issue. I tried to call the Reeds Store but was advised that the store has been sold and the new owners have nothing to do with previous sales. I am unable to get the sofa repaired by warranty and unable to contact the manufacturer. I paid alot for the furniture and the store should provide furniture that lasts more than 3 months before it breaks.Desired Settlement: We would be happy if we can get the sofas repaired. We like the set and it goes well with our decor.

Review: Ordered entertainment center 8-20-2015. Paid with Visa Credit card. Sales rep To y cannot say when piece will be delivered but refuses to cancel the order. His excuse is that the company in Canada can only ship a full truck load but our order is the only one on the truck. We are forced to put in a vain with Visa for a refund.Desired Settlement: It is doubtful the piece of furniture will ever ship. Full refund requested

Business

Response:

I talked to this customer today - We received their entertainment center and it is ready for them to come in and pick it up. Mrs. F[redacted] is happy.Reeds Furniture

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID 10818947, and find that this resolution is satisfactory to me.

Regards,

L[redacted]

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Description: FURNITURE - RETAIL

Address: 28401 Canwood St, Agoura Hills, California, United States, 91301-6000

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