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Reeds & Sons Reviews (3)

This response is from Bob Four-Nier, GM Victory Toyota Mrs [redacted] called & complained that one of her rear tires was flat She just purchased new tires the day before I sent one of our techs to her residence When he arrived, he saw something hanging underneath her car He looked & saw a back tie rod broke & hanging He took photosHe then put on her spare tire He brought the tire to our shop The tire had something hard sticking out of the tire & the side wall of tire was ripped Mrs [redacted] demanded we fix her car since she thinks we broke it here & put something in her tire I stated to Mrs [redacted] someone may have hit something pretty hard to make the tie rod breakI asked her if anyone other than her drove the car She said no one else drove car It also had to be done close to her residence as the car wouldn't be able to travel very far with the broken tie rod Maybe a block if you were lucky We took her tire back to her residence & she asked what was in tire I stated to her that we didn't look, as we would need her permission to take tire off rim & look We made arrangements to go get her & her tire the next day They took the tire off rim & found something hard in the tire It may be part of a deer antler, but not sure She still demands we fix her car for free We did not break her tie rod or run over anything with her car She stated she is only one who drove car I explained to her again, we did nothing wrong Her tie rod had broken very close to her residence for her to get the car to her drive way Something hard & sharp was ran over to cut & tear the tire side wall like it was We have photos of broken tie rod in her parking space, photo of tire with ripped out side wall & an object stuck in the tire, & photos of the object that was in her tire

Hi, I just wanted to let you know that on February 22, I found a vehicle on Victory Toyota's web site that I was vert interested inThis listing was also on Car guru and It read that it was a trade in, bought there, one owner, serviced at Victory and had recordsIt had passed the point inspection and was ready to saleOn February 23, I e-mailed Victory Toyota that I was interested and wanted to come and look and within seconds Donnie Y*** called me and we set up an appointment for that day at 4:He said they would have the vehicle pulled around front ready to view and test drive, there were also
e mail confirmations as wellI drove miles to look at this vehicle and when I got there they tried to pull the bait and switch on meThey said they weren't sure they were going to sell the vehicle we spoke about on the phone and through e mail and it hadn't been through the shop yet and absolutely refused to show me the vehicleThey were very shady and did not care how far I drove to come thereI was very disappointed all the way aroundI've never had a car salesmen to ever be so rude as they were to me, and treated me as if my time didn't even matterThey were not at all forthcoming or upfront and they were disrespectful

This response is from Bob Four-Nier, GM Victory Toyota. 
Mrs. [redacted] called & complained that one of her rear tires was flat.  She just purchased 4 new tires the day before.  I sent one of our techs to her residence.  When he arrived, he saw something hanging...

underneath her car.  He looked & saw a back tie rod broke & hanging.  He took photos. He then put on her spare tire.  He brought the tire to our shop.  The tire had something hard sticking out of the tire & the side wall of tire was ripped.  Mrs. [redacted] demanded we fix her car since she thinks we broke it here & put something in her tire.  I stated to Mrs. [redacted] someone may have hit something pretty hard to make the tie rod break. I asked her if anyone other than her drove the car.  She said no one else drove car.  It also had to be done close to her residence as the car wouldn't be able to travel very far with the broken tie rod.  Maybe a block if you were lucky.  We took her tire back to her residence & she asked what was in tire.  I stated to her that we didn't look, as we would need her permission to take tire off rim & look.  We made arrangements to go get her & her tire the next day.  They took the tire off rim & found something hard in the tire.  It may be part of a deer antler, but not sure.  She still demands we fix her car for free.  We did not break her tie rod or run over anything with her car.  She stated she is only one who drove car.  I explained to her again, we did nothing wrong.  Her tie rod had broken very close to her residence for her to get the car to her drive way.  Something hard & sharp was ran over to cut & tear the tire side wall like it was.  We have photos of broken tie rod in her parking space, photo of tire with ripped out side wall & an object stuck in the tire, & photos of the object that was in her tire.

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