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Rees Design-Sales

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Rees Design-Sales Reviews (1)

Initial Business Response /* (1000, 8, 2016/07/08) */
Contact Name and Title: *** ** ***
Contact Phone: XXX-XXX-XXXX
Contact Email: ***@beersmallers.com
I spoke with the complainant by telephone on April 7, We had an extensive conference regarding asset protection planning
regarding his motherA detailed telephone conference was required because he lives in Illinois and unable to meet in person
The next day he sent me an e-mail, including a copy of his mother's 13-page TrustHe asked me to review it and answer some specific questions, which I promptly did, responding the next day
At no time did he request a free consultationIt is unfortunate that there was a misunderstanding between the complainant and me; however, at no time did he request that we provide services at no charge, and at no time did I tell him we would not charge for our servicesNevertheless, in the spirit of compromise and practicality, I will write off the bill
Initial Consumer Rebuttal /* (2000, 10, 2016/07/12) */
(The consumer indicated he/she ACCEPTED the response from the business.)
Although I accept Mr*** offer to erase the billing charges, I disagree with his rationaleI have talked to more than a dozen lawyers about this same situation and none of them asked to see the trust, as my questions were general in natureAnd none of them charged me for the first hour of their timeI thought it was unusual that Mr*** asked to see a copy of trust when none of the other lawyers had

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