The client had went out of State the end of last year prior to the door getting installed. We had spoke and she stated that she would get ahold of us when she gets back from Florida to get it set up for install. We had left a message. Then received a call from her the end of July Stating that...
she was back in town for a short period of time and let her know when we can get her in the schedule. I told her that I would check to see how soon we could get her in the schedule. She then visited the State Fair and spoke to my father. Who also told her that we have been extremely busy and running behind due to all the rain we had in May and first part of June. I called her back and spoke to her and she stated that she was going to be going out of state again and that if the time frame did not work then she would wait till she got back. I stated that was fine not a problem. That her new patio door has been sitting in the warehouse for quite some time now. This is the first communication we have received back from the client about her door. The door can not be returned and is custom made for her home. IF the client is willing to pay the balance of the door it self we can set up for a delivery and she can then seek someone else to install the door. The deposit that was made does not cover the amount of the cost of the door.
The client had went out of State the end of last year prior to the door getting installed. We had spoke and she stated that she would get ahold of us when she gets back from Florida to get it set up for install. We had left a message. Then received a call from her the end of July Stating that...
she was back in town for a short period of time and let her know when we can get her in the schedule. I told her that I would check to see how soon we could get her in the schedule. She then visited the State Fair and spoke to my father. Who also told her that we have been extremely busy and running behind due to all the rain we had in May and first part of June. I called her back and spoke to her and she stated that she was going to be going out of state again and that if the time frame did not work then she would wait till she got back. I stated that was fine not a problem. That her new patio door has been sitting in the warehouse for quite some time now. This is the first communication we have received back from the client about her door. The door can not be returned and is custom made for her home. IF the client is willing to pay the balance of the door it self we can set up for a delivery and she can then seek someone else to install the door. The deposit that was made does not cover the amount of the cost of the door.