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Reft Leasing Co Parking Services

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Reft Leasing Co Parking Services Reviews (5)

Ms. [redacted] brought her [redacted] to Hoffman Lexus on April 28, 2015 due to an intermittent noise. The vehicle was taken on test drives by our Lexus service specialist multiple times and it was determined struts and exhaust repairs were needed.  These were completed and Ms. [redacted] picked up...

her vehicle on May 6, 2015. On Monday, May 18, 2015, Ms. [redacted] contacted our dealership with claims that she had just noticed damage to her vehicle. Her [redacted] had been back in her possession for a total of 12 days and the damage she is reporting appears to be from road debris or being hit in a parking lot. This damage was not present on her vehicle when it was returned to her on May 6, 2105.

Trade in values of vehicles are determined using a program called vAuto which is standard practice in the industry. vAuto determines the value a vehicle based on the current market value as well as condition, mileage, and options of the vehicle. The current market value is determined by using the...

average price that the vehicle is selling for across the country at other dealerships. Hoffman Lexus does not and never would take advantage of any customer. All pricing and fair market value is available to the public on all vehicles prior to purchase.

Our customer, Mr. [redacted], has been negotiating with our team and has come to an agreement for his new vehicle.  We are pleased to say that he was in our dealership on Saturday, August 1, 2015 to finalize the paperwork for his new Lexus.  We look forward to continually providing...

exceptional service to Mr. [redacted] in the years ahead.

Our business manager, Al R[redacted], has been in communication with our customer, Ms. [redacted], during this time in order to assist her with finding a vehicle that will fit her budget and transportation needs. The refund has been processed and will be ready later today.  Because Ms. [redacted] is in need...

of a vehicle we are working diligently to assist with this process although there have been some challenges along the way. Our customer has agreed to come in to pick up the refund check as we continue with the process together to find a new vehicle. We apologize that the process has been challenging but we assured her that we are here to work together.  Thank you.

Tell us why here.The refund for the lease termination fee in the amount of $372.23 has been sent to [redacted]n Wednesday February 8th. It was sent via [redacted] Priority mail and he should be receiving this check within the next few days, however there may be some delay due to weather conditions...

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