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Regal Park Apartments

9403 Doral Court Apt 1, Louisville, Kentucky, United States, 40220

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I currently reside at Regal Park Apartments. I was given notice on 5/6/2020 that my ESA defecated on a neighbor's patio. Unknowing my rights, I paid it. The next day I received an unsecure email from the leasing office saying I owe another $100 for the same alleged violation. I thought that was strange so I called and the property manager *** said that she has video that my dog defecated on 3 different occasions, suspicious because we always have a plastic bag to dispose the waste, I requested a video. She said that she will give me a video via the same email address that she sent me the additional charge, she never sent it. Considering I have anxiety, I confided in an attorney and researched my rights. My dog is an ESA and she is registered. I sent the property manager this info stating I shouldn't have to pay additional fees for my dog's stay considering she is an ESA and until further proof is provided of my dog defecating I am contesting the $300 plus the additional charge of $100 that was on my account. I sent that email on Saturday, May 9, 2020. On Tuesday May 12, 2020, she responded and said that she didn't know that my dog was an ESA and she still needed proof and that I would still need to comply to policy of picking up waste which I have been. My doctor sent her an ESA letter on May 12, 2020. I responded to her email and stated "I have yet to receive the video of my dog allegedly defecating on a neighbor's patio without appropriately disposing of the waste. I reiterated that until further proof is provided, I wanted my money of $300 I already paid as a credit to my account and I want the additional charge of $100 taken off my account. She never responded to my email. Instead, when the leasing office was about to close around 4:30 I received an additional violation letter accusing me of the same violation, she also included additional false accusations such as my dog is not on a leash and she is now urinating on neighbor's patios.

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Address: 9403 Doral Court Apt 1, Louisville, Kentucky, United States, 40220

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