Our Father was a patient at Regency and passed away this past AprilNow that the dust has settled I wanted to post this online review to tell everyone what a wonderful place Regency isIt was a very difficult time and it was your their facility that made it bearableWhen I say the facility I mean the peopleThe first day we got there dad was transferred from Jersey Shore by ambuletteI came from work and my sister followed the ambuletteI sat in the parking lot waiting and cryingDee, from the kitchen came out, saw me and asked what was wrongI just explained through the tears that dad was sick and I was so worried about putting him in a nursing facilityShe promised me the whole staff was wonderful and I would not be disappointedShe gave me a big hug before she walked off and mentioned if I needed anything special from the kitchen to ask for herI saw her many times over the weeks dad was there and she would smile and say, "was I right?" Was she ever! It's hard to describe my gratitude for the kindness of the staffI must mention some names because it was only because of them I was able to get through the day at work knowing he was in good handsI must acknowledge Doris, Elena, Melvin, Nelson, Jamie, Emma and two people whose names I've forgotten, one was the social worker and the other was the occupational therapistEvery one of them were kind, responsive, cheerful, patient and capableIf I had a concern, Doris addressed it....If I told Elena I thought dad was in pain, she was there within a minute or two....if he wanted juice, Nelson would bring 2.....and if dad wanted a shave Melvin would take care of itUnderstand also that dad had a roommate who never had a visitor in all the time I was thereThe staff was amazing with him tooIt was comforting to know that people are kind and solicitous when no one is watchingThe regency park staff is phenomenal and I don't know how my family would've managed without their support and compassion
Our Father was a patient at Regency and passed away this past AprilNow that the dust has settled I wanted to post this online review to tell everyone what a wonderful place Regency isIt was a very difficult time and it was your their facility that made it bearableWhen I say the facility I mean the peopleThe first day we got there dad was transferred from Jersey Shore by ambuletteI came from work and my sister followed the ambuletteI sat in the parking lot waiting and cryingDee, from the kitchen came out, saw me and asked what was wrongI just explained through the tears that dad was sick and I was so worried about putting him in a nursing facilityShe promised me the whole staff was wonderful and I would not be disappointedShe gave me a big hug before she walked off and mentioned if I needed anything special from the kitchen to ask for herI saw her many times over the weeks dad was there and she would smile and say, "was I right?" Was she ever! It's hard to describe my gratitude for the kindness of the staffI must mention some names because it was only because of them I was able to get through the day at work knowing he was in good handsI must acknowledge Doris, Elena, Melvin, Nelson, Jamie, Emma and two people whose names I've forgotten, one was the social worker and the other was the occupational therapistEvery one of them were kind, responsive, cheerful, patient and capableIf I had a concern, Doris addressed it....If I told Elena I thought dad was in pain, she was there within a minute or two....if he wanted juice, Nelson would bring 2.....and if dad wanted a shave Melvin would take care of itUnderstand also that dad had a roommate who never had a visitor in all the time I was thereThe staff was amazing with him tooIt was comforting to know that people are kind and solicitous when no one is watchingThe regency park staff is phenomenal and I don't know how my family would've managed without their support and compassion