Regency Post-Acute Healthcare Reviews (3)
Regency Post-Acute Healthcare Rating
Address: 9801 South First Street, Austin, Texas, United States, 78748
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The problem has been fixed Please see belowIn researching this account, the balance on [redacted] was generated from an error transaction posting from 04/This error posting was for another resident of similar last name and was not found till the inquiry transpired Statements were sent months therefore before this aroseI have now corrected the error for residents statement accounts to reflect correct ending balancesAccount for [redacted] is $and closedI have attached before and after postingsThe before shows where the error came fromThe After is a correction made to accounts, but balances forwarded were generated from do not know whereAHT will have to be notified to fix those problemsI have printed out statements for both residents and does not print out a statement and the other resident is accurateThanks [redacted] ***
The problem has been fixed. Please see belowIn researching this account, the balance on *** *** was generated from an error transaction
posting from 04/This error posting was for another resident of similar last name and was not found till the inquiry transpired Statements were sent months therefore before this aroseI have now corrected the error for residents statement accounts to reflect correct ending balancesAccount for *** *** is $and closedI have attached before and after postingsThe before shows where the error came fromThe After is a correction made to accounts, but balances forwarded were generated from do not know whereAHT will have to be notified to fix those problemsI have printed out statements for both residents and does not print out a statement and the other resident is accurateThanks *** ***
The problem has been fixed. Please see below. In researching this account, the balance on [redacted] was generated from an error transaction posting from 04/2015. This error posting was for another resident of similar last name and was not found till the inquiry transpired. Statements...
were sent months therefore before this arose. I have now corrected the error for residents statement accounts to reflect correct ending balances. Account for [redacted] is $0.00 and closed. I have attached before and after postings. The before shows where the error came from. The After is a correction made to accounts, but balances forwarded were generated from do not know where. AHT will have to be notified to fix those problems. I have printed out statements for both residents and does not print out a statement and the other resident is accurate. Thanks [redacted]