Complaint: [redacted]
I am rejecting this response because:
From: [redacted] [mailto:[redacted]@[redacted].com] Sent: Wednesday, October 19, 2016 4:40 PM To: Revdex.com Info <[email protected]> Subject: RE: You have a New Message from Revdex.com Serving Chicago and Northern Illinois Complaint #[redacted] I am disappointed this was closed. I went to update today and could not. We have not had a resolution. The other business keeps lying saying they will come every morning, then they don’t show up. We tried to resolve with them. We waited to reply because we thought it would get resolved, but now we have not heard back. They were only answering when Revdex.com had the case open, now they will never resolve unless you open the case back up. Please advise. [redacted]
Sincerely,
[redacted]
response to the costmor complaine1- before the coustmor sign the contract he came to our warhouse we showed him the every thing the panles evap coiles condenser units 2- we explained to him how we do every thing and how we asymble the box 3- we don't faricat the panles it...
manufacutert in us nsf and ul arooved this panles was insttled in [redacted] supermakt 4- after singing the contract we applied for permit from orland park village 5- after we installed the box coustmer was ok and happy and the village inspector was there 2 times and never say any thing wrong in our work 6- the coustmor paid us 3 payments after each stage of work which he approved 7- yes I admit it took longer than spouse to be 8- we ben in refrigeration business over 17 years 9- I under stand the costumer need the freezer we apologize for the delay 10i try to call him 2 times on Thursday 10 /5and I text him to try to resolve this matter but he never response 11- we are committed to deliver what we promises to the customer 12- the box and theeavap coils and the condenser unit more than sufficient to do the job 13- the evap coils less than 6 month old high efficiency coils 14- we are willing to give the costumer a discount and fixe the issues 15- we will ask for complete inspection from the village 16- every thing is don we only need few hours to balance the system 17- 7-
Complaint: [redacted]
I am rejecting this response because:
From: [redacted] [mailto:[redacted]@[redacted].com] Sent: Wednesday, October 19, 2016 4:40 PM To: Revdex.com Info <[email protected]> Subject: RE: You have a New Message from Revdex.com Serving Chicago and Northern Illinois Complaint #[redacted] I am disappointed this was closed. I went to update today and could not. We have not had a resolution. The other business keeps lying saying they will come every morning, then they don’t show up. We tried to resolve with them. We waited to reply because we thought it would get resolved, but now we have not heard back. They were only answering when Revdex.com had the case open, now they will never resolve unless you open the case back up. Please advise. [redacted]
Sincerely,
[redacted]
response to the costmor complaine1- before the coustmor sign the contract he came to our warhouse we showed him the every thing the panles evap coiles condenser units 2- we explained to him how we do every thing and how we asymble the box 3- we don't faricat the panles it...
manufacutert in us nsf and ul arooved this panles was insttled in [redacted] supermakt 4- after singing the contract we applied for permit from orland park village 5- after we installed the box coustmer was ok and happy and the village inspector was there 2 times and never say any thing wrong in our work 6- the coustmor paid us 3 payments after each stage of work which he approved 7- yes I admit it took longer than spouse to be 8- we ben in refrigeration business over 17 years 9- I under stand the costumer need the freezer we apologize for the delay 10i try to call him 2 times on Thursday 10 /5and I text him to try to resolve this matter but he never response 11- we are committed to deliver what we promises to the customer 12- the box and theeavap coils and the condenser unit more than sufficient to do the job 13- the evap coils less than 6 month old high efficiency coils 14- we are willing to give the costumer a discount and fixe the issues 15- we will ask for complete inspection from the village 16- every thing is don we only need few hours to balance the system 17- 7-