Regional Physicians, LLC

Initial Business Response / [redacted] (1000, 9, 2015/04/23) */ I have copies of the patient's consent for tratment at [redacted] that cover the services we billed her forDue to the sensitive nature of sharing a patient's medical records I am unwilling to attach that information hereI have contacted the patient directly and asked her to call me at [redacted] I would be very willing for her to meet with me to see the proof she is requesting in this complaint Initial Consumer Rebuttal / [redacted] (3000, 16, 2015/05/11) */ [redacted] called me on April I explained the situationShe was going to check with her supervisor and call me back with a resolutionI have not heard back from her yet as of May Final Business Response / [redacted] (4000, 20, 2015/06/01) */ I sopke with this patient and she did sign a consent that indicated that entities outside the hospital might be billing her for services in the hospitalShe was billed for reading a study done at the hospitalHer insurance says she owes this amount, I can't discount any further as we would be in violation of our agreement with the insurance companyThe only resolution for this is for her to pay the balanceI will inform her of this Final Consumer Response / [redacted] (4200, 22, 2015/06/08) */ (The consumer indicated he/she DID NOT accept the response from the business.) The consent they are referring to, that I signed and of which they sent me a copy "Patient Accounts" has NO information about possible billings from other entitiesThe form I signed is from [redacted] to which I have paid all chargesI have seen a consent form that they use that specifically lists each of the potential providers that may be billing but that is not the one I was given or signedThis bill does not belong to me and Regional Physicians needs to seek payment from [redacted] to whom I paid ALL fees up front as per their policy, if they wish to recover this moneyAlso, this is the second time she says she will contact me and I have not heard from her again

Initial Business Response /* (1000, 9, 2015/04/23) */
I have copies of the patient's consent for tratment at [redacted] that cover the services we billed her for. Due to the sensitive nature of sharing a patient's medical records I am unwilling to attach that information here. I...

have contacted the patient directly and asked her to call me at [redacted] I would be very willing for her to meet with me to see the proof she is requesting in this complaint.
Initial Consumer Rebuttal /* (3000, 16, 2015/05/11) */
[redacted] called me on April 25. I explained the situation. She was going to check with her supervisor and call me back with a resolution. I have not heard back from her yet as of May 7.
Final Business Response /* (4000, 20, 2015/06/01) */
I sopke with this patient and she did sign a consent that indicated that entities outside the hospital might be billing her for services in the hospital. She was billed for reading a study done at the hospital. Her insurance says she owes this amount, I can't discount any further as we would be in violation of our agreement with the insurance company. The only resolution for this is for her to pay the balance. I will inform her of this.
Final Consumer Response /* (4200, 22, 2015/06/08) */
(The consumer indicated he/she DID NOT accept the response from the business.)
The consent they are referring to, that I signed and of which they sent me a copy "Patient Accounts" has NO information about possible billings from other entities. The form I signed is from [redacted] to which I have paid all charges. I have seen a consent form that they use that specifically lists each of the potential providers that may be billing but that is not the one I was given or signed. This bill does not belong to me and Regional Physicians needs to seek payment from [redacted] to whom I paid ALL fees up front as per their policy, if they wish to recover this money. Also, this is the second time she says she will contact me and I have not heard from her again.