Earlier this year, I ordered CLA Safflower Oil from Platinum Herbal Wellness, LLC Shortly after receiving the Safflower Oil, I received another product from Platinum Herbal Wellness, LLC called Smart Cleanse Detox I DID NOT ORDER THE SMART CLEANSE DETOX I SENT THE PRODUCT BACK BY USPS AND ASKED FOR TO BE REIMBURSEDThe USPS tracking number is: [redacted] ** I called the company again on May 10/and was told that my refund was sent on April 11, I spoke to Ann, MG and finally to a supervisor: Gwynay whose company ID# is [redacted] She indicated the matter would have to be sent to upper management and they would call me for a telephone interview That never happened I called again on June 6, and spoke to Alice Alice told me a check had been mailed to my address (she verified the correct address) and said I would receive it by June 11, As of this date, I have received NO BANK REFUND AND NO REIMBURSEMENT CHECK
Smart Cleanse Detox was shipped to me without being ordered on 3/30/ Visa account was charged $for the above product on 3/29/ Spoke with employee of Enhance Body Health (Jack) regarding the above problem on 3/31/ Jack advised me to wait for return form and to return item before refund could be made Item was returned via USPS on 4/9/as per directions instructed (Tracking #: [redacted] **) Item was received at RMA Returns P.OBox Pleasant Grove, UT on 4/12/ Spoke with employee of Enhance Body Health (Kim) regarding refund not appearing on Visa account on 4/28/I was told refund would be made within 3-busdays Spoke with employee of Enhance Body Health (Anne) regarding refund not appearing on Visa account on 5/12/ I was told that refund was made to Visa on 4/28/ I was instructed to call back after 5/28/if refund is not appearing Spoke with employee of Enhance Body Health (Dexter) regarding refund not appearing o
On 3/10/email received our order had been shipped on 3/7/but to allow hrs before tracking; and charges on our credit card statement would refer as "NutrimentsWorld 1-888-822-4886"
The offer originally was by ordering bottles at $each I would get a third one freeProduct was received on or about 3/I decided to check with my PCP as to whether it was okay to useThe, in responding, PCP said that she was not familiar with the forskolin additive and would not recommend using itNotifying the company that I had changed my mind and would not be using it, they in turn sent an email with an RMA attached along with instructions for the return processAfter finding a container the never opened product, along with the filled out RMA #***, was re-packed and taken to the Post Office on 3/20/addressed to P.OBox 1079, Pleasant Grove, UT,
On our Capital One (VISA) statement for 2/19/- 3/18/when received indicated the amount charged and bill
Earlier this year, I ordered CLA Safflower Oil from Platinum Herbal Wellness, LLC Shortly after receiving the Safflower Oil, I received another product from Platinum Herbal Wellness, LLC called Smart Cleanse Detox I DID NOT ORDER THE SMART CLEANSE DETOX I SENT THE PRODUCT BACK BY USPS AND ASKED FOR TO BE REIMBURSEDThe USPS tracking number is: *** *** *** *** *** ** I called the company again on May 10/and was told that my refund was sent on April 11, I spoke to Ann, MG and finally to a supervisor: Gwynay whose company ID# is *** She indicated the matter would have to be sent to upper management and they would call me for a telephone interview That never happened I called again on June 6, and spoke to Alice Alice told me a check had been mailed to my address (she verified the correct address) and said I would receive it by June 11,
As of this date, I have received NO BANK REFUND AND NO REIMBURSEMENT CHECK
Smart Cleanse Detox was shipped to me without being ordered on 3/30/
Visa account was charged $for the above product on 3/29/
Spoke with employee of Enhance Body Health (Jack) regarding the above problem on 3/31/
Jack advised me to wait for return form and to return item before refund could be made
Item was returned via USPS on 4/9/as per directions instructed
(Tracking #: *** *** *** *** *** **)
Item was received at RMA Returns P.OBox Pleasant Grove, UT on 4/12/
Spoke with employee of Enhance Body Health (Kim) regarding refund not appearing on Visa account on 4/28/I was told refund would be made within 3-busdays
Spoke with employee of Enhance Body Health (Anne) regarding refund not appearing on Visa account on 5/12/ I was told that refund was made to Visa on 4/28/ I was instructed to call back after 5/28/if refund is not appearing
Spoke with employee of Enhance Body Health (Dexter) regarding refund not appearing o
This company is a scam They sent me fake emails from my family members to get me to try their products I ordered one item from them and they continued charging my credit card and sending me different products that I didn' t order When I emailed them and told them to stop and that I wanted to return the products for a refund, they didn't want to do it they kept wanting me to try the products at a big cut in price I told them I didn't want them, I wanted to send them back I did send them back and also paid mailing and insurance on them They got them, but have never got my money back They owe me $for merchandise plus shipping I shipped this back 4/14/ please help me They are probably doing lots of people this way getting free money Please stop this company from ripping people off
Product does not work and causes stomach painNot to be used on diet specifiedThen they sent more products that were never ordered and then charged my credit card without my okI asked for a full refund within the days of purchase and they said they would only give me dollars back out of dollar purchase.They said they would stop all shipments and I would be credited back to my credit card for the shipment of the product that was never orderedStill waiting
Earlier this year, I ordered CLA Safflower Oil from Platinum Herbal Wellness, LLC Shortly after receiving the Safflower Oil, I received another product from Platinum Herbal Wellness, LLC called Smart Cleanse Detox I DID NOT ORDER THE SMART CLEANSE DETOX I SENT THE PRODUCT BACK BY USPS AND ASKED FOR TO BE REIMBURSEDThe USPS tracking number is: [redacted] ** I called the company again on May 10/and was told that my refund was sent on April 11, I spoke to Ann, MG and finally to a supervisor: Gwynay whose company ID# is [redacted] She indicated the matter would have to be sent to upper management and they would call me for a telephone interview That never happened I called again on June 6, and spoke to Alice Alice told me a check had been mailed to my address (she verified the correct address) and said I would receive it by June 11, As of this date, I have received NO BANK REFUND AND NO REIMBURSEMENT CHECK
Smart Cleanse Detox was shipped to me without being ordered on 3/30/ Visa account was charged $for the above product on 3/29/ Spoke with employee of Enhance Body Health (Jack) regarding the above problem on 3/31/ Jack advised me to wait for return form and to return item before refund could be made Item was returned via USPS on 4/9/as per directions instructed (Tracking #: [redacted] **) Item was received at RMA Returns P.OBox Pleasant Grove, UT on 4/12/ Spoke with employee of Enhance Body Health (Kim) regarding refund not appearing on Visa account on 4/28/I was told refund would be made within 3-busdays Spoke with employee of Enhance Body Health (Anne) regarding refund not appearing on Visa account on 5/12/ I was told that refund was made to Visa on 4/28/ I was instructed to call back after 5/28/if refund is not appearing Spoke with employee of Enhance Body Health (Dexter) regarding refund not appearing o
On 3/10/email received our order had been shipped on 3/7/but to allow hrs before tracking; and charges on our credit card statement would refer as "NutrimentsWorld 1-888-822-4886"
The offer originally was by ordering bottles at $each I would get a third one freeProduct was received on or about 3/I decided to check with my PCP as to whether it was okay to useThe, in responding, PCP said that she was not familiar with the forskolin additive and would not recommend using itNotifying the company that I had changed my mind and would not be using it, they in turn sent an email with an RMA attached along with instructions for the return processAfter finding a container the never opened product, along with the filled out RMA #***, was re-packed and taken to the Post Office on 3/20/addressed to P.OBox 1079, Pleasant Grove, UT,
On our Capital One (VISA) statement for 2/19/- 3/18/when received indicated the amount charged and bill
Earlier this year, I ordered CLA Safflower Oil from Platinum Herbal Wellness, LLC Shortly after receiving the Safflower Oil, I received another product from Platinum Herbal Wellness, LLC called Smart Cleanse Detox I DID NOT ORDER THE SMART CLEANSE DETOX I SENT THE PRODUCT BACK BY USPS AND ASKED FOR TO BE REIMBURSEDThe USPS tracking number is: *** *** *** *** *** ** I called the company again on May 10/and was told that my refund was sent on April 11, I spoke to Ann, MG and finally to a supervisor: Gwynay whose company ID# is *** She indicated the matter would have to be sent to upper management and they would call me for a telephone interview That never happened I called again on June 6, and spoke to Alice Alice told me a check had been mailed to my address (she verified the correct address) and said I would receive it by June 11,
As of this date, I have received NO BANK REFUND AND NO REIMBURSEMENT CHECK
Smart Cleanse Detox was shipped to me without being ordered on 3/30/
Visa account was charged $for the above product on 3/29/
Spoke with employee of Enhance Body Health (Jack) regarding the above problem on 3/31/
Jack advised me to wait for return form and to return item before refund could be made
Item was returned via USPS on 4/9/as per directions instructed
(Tracking #: *** *** *** *** *** **)
Item was received at RMA Returns P.OBox Pleasant Grove, UT on 4/12/
Spoke with employee of Enhance Body Health (Kim) regarding refund not appearing on Visa account on 4/28/I was told refund would be made within 3-busdays
Spoke with employee of Enhance Body Health (Anne) regarding refund not appearing on Visa account on 5/12/ I was told that refund was made to Visa on 4/28/ I was instructed to call back after 5/28/if refund is not appearing
Spoke with employee of Enhance Body Health (Dexter) regarding refund not appearing o
This company is a scam They sent me fake emails from my family members to get me to try their products I ordered one item from them and they continued charging my credit card and sending me different products that I didn' t order When I emailed them and told them to stop and that I wanted to return the products for a refund, they didn't want to do it they kept wanting me to try the products at a big cut in price I told them I didn't want them, I wanted to send them back I did send them back and also paid mailing and insurance on them They got them, but have never got my money back They owe me $for merchandise plus shipping I shipped this back 4/14/ please help me They are probably doing lots of people this way getting free money Please stop this company from ripping people off
Product does not work and causes stomach painNot to be used on diet specifiedThen they sent more products that were never ordered and then charged my credit card without my okI asked for a full refund within the days of purchase and they said they would only give me dollars back out of dollar purchase.They said they would stop all shipments and I would be credited back to my credit card for the shipment of the product that was never orderedStill waiting