Worst experience ever! This company is a broker, which means they sell your contract to a moving company and totally forget about youThey make money based on the cf quotedThey always quote you very low, so when the moving company is ready to pick up your goods, you always end up paying more, because you are using more space on the truckAt this point there is nothing you can doEven though I asked them for a few more cf for free ( which I got) they are not smart enough and they do not have the experience and knowledge to provide a realistic quote based on your furniture sizeI was ok to pay a CF extrabut my gf and I ended up paying ~$2k usd more from the original quote!! I immediately called *** to let her know that her quote was wrong and she needed to do something about it ( the inventory list was the same) and she told me that I needed to submit a claim through a another company ( this does not make sense at all)A few days later I called her again, and she was promised me that she was going to check with her supervisor, but she lied she never did, and from that point she ignored all my phone calls
Stay away from this company at all costs!! once they get your initial payment they held hostage your furniture if you do not pay them
Also, do not expect the best customer service from the driver ( as I mentioned above, they already your contract to another company) they are all a bunch of liars and they just give you the driver phone number so you can coordinate the delivery with him
Unfortunately you are dealing with extremely cheap people/ companies and they do not care about your furniture, they just want to deliver your goods and move onto the next one
I called the driver to schedule a delivery on weekends but the driver was very rude and a liarHe told me to call back the company as he had no idea when to deliver my furnitureA few days later I received a call from the driver, apologizing and begging to receive my furniture on a FridayI told him that it was okbut a couple of hours later he called me back with an attitude saying that we needed to deliver my furniture on Thursday or they will take it back to MiamiOnce again I agreed, but later he called me again and told me that the delivery was happening on Wednesday and he was giving me a hrs notice!and that was my only optionAt this point I was very upset and hands tiedAgain I told him ok but he needed to be there by He charged dollars because I got there an hour late and I was paying hourly to his assistantsAll BS! they get paid by the job not the hour
Bottom line it was an awful experience and in top of that my furniture got damagedI am submmiting a claim!
Hello,
I thought that Regions Moving did a very professional job moving my stuff, and it was less expensive than others I had seen online. Plus I got 3 months of free storage with them
Worst experience ever! This company is a broker, which means they sell your contract to a moving company and totally forget about youThey make money based on the cf quotedThey always quote you very low, so when the moving company is ready to pick up your goods, you always end up paying more, because you are using more space on the truckAt this point there is nothing you can doEven though I asked them for a few more cf for free ( which I got) they are not smart enough and they do not have the experience and knowledge to provide a realistic quote based on your furniture sizeI was ok to pay a CF extrabut my gf and I ended up paying ~$2k usd more from the original quote!! I immediately called *** to let her know that her quote was wrong and she needed to do something about it ( the inventory list was the same) and she told me that I needed to submit a claim through a another company ( this does not make sense at all)A few days later I called her again, and she was promised me that she was going to check with her supervisor, but she lied she never did, and from that point she ignored all my phone calls
Stay away from this company at all costs!! once they get your initial payment they held hostage your furniture if you do not pay them
Also, do not expect the best customer service from the driver ( as I mentioned above, they already your contract to another company) they are all a bunch of liars and they just give you the driver phone number so you can coordinate the delivery with him
Unfortunately you are dealing with extremely cheap people/ companies and they do not care about your furniture, they just want to deliver your goods and move onto the next one
I called the driver to schedule a delivery on weekends but the driver was very rude and a liarHe told me to call back the company as he had no idea when to deliver my furnitureA few days later I received a call from the driver, apologizing and begging to receive my furniture on a FridayI told him that it was okbut a couple of hours later he called me back with an attitude saying that we needed to deliver my furniture on Thursday or they will take it back to MiamiOnce again I agreed, but later he called me again and told me that the delivery was happening on Wednesday and he was giving me a hrs notice!and that was my only optionAt this point I was very upset and hands tiedAgain I told him ok but he needed to be there by He charged dollars because I got there an hour late and I was paying hourly to his assistantsAll BS! they get paid by the job not the hour
Bottom line it was an awful experience and in top of that my furniture got damagedI am submmiting a claim!
Hello,
I thought that Regions Moving did a very professional job moving my stuff, and it was less expensive than others I had seen online. Plus I got 3 months of free storage with them
Overall I am impressed by the transaction.