Complaint: [redacted] I am rejecting this response because: It was agreed between Reid Roofing & I , that the roof would not leak for at least one year at the price of $Roof started leakind after one month and they still did not fix the leak propperlyMy concern is that aftre spending such a huge amount , the leak is still there like before the repairWhat kind of business policy is this ? they must stand by the work they performed Sincerely, [redacted] ***
I will agree to come back one more time and attempt to repair the roofThis will be the last time and we (Reid Roofing and Mr [redacted] ) will consider the matter resolvedWe advise you once again that the roof system needs to be replaced and this follow up visit has NO GUARANTEEPlease call the office and I will set a date with you for a repair crew to come out weather permittingThank you and have a good day[redacted] Revdex.comKevin RatliffReid Roofing Inc [redacted] Dear [redacted] This message is in regard to a complaint submitted to the Revdex.com about your business on 2/2/by [redacted] This complaint was assigned ID [redacted] Thank you for your cooperation in providing a written response to the above consumer’s complaintYour prompt response preserves the integrity and reputation of your company and upholds the highest standards of your Revdex.com® What happened after I submitted a written response to the complaint? Following our policy, we notified the consumer of your response and requested that they provide confirmation as to whether or not their concerns had been satisfactorily resolved The consumer responded positively and the case has been closed as resolved This is a positive disposition for your business and should not negatively impact your rating with Revdex.com How do I update information on my Revdex.com Business Review? Millions of consumers and businesses utilize the information found on Revdex.com.org each year to make purchasing decisions and find businesses that they trust Your designation as a Revdex.com Accredited Business gives consumers the confidence that they are doing business with a company that meets and exceeds the highest standards of ethics and integrity If you are looking for additional ways to leverage your Revdex.com Accreditation status, please feel free to contact your Accredited Business Services representatives at [redacted] or for your Business Login details, please see below You can review the information we currently have on file for your business by logging in utilizing the information below [redacted] Please note, your Revdex.com can be reached for assistance, in a variety of ways, for your convenience! Phone and Email 9am-5pm - [redacted] & [email protected] Live Chat 9am-3pm - http://www.Revdex.com.org/chicago Thank you again for your cooperation Sincerely, Your Revdex.com Customer Relations Advocate Revdex.com Serving Chicago and Northern Illinois [redacted] MESSAGE: HiThanks for the correspondence & follow upReid roofing came out and have done the repairWe will see how good it is after it rains or snow couple of times [redacted] - Ace Hardware Sent from my iPhone
To Whom it may concern,we advised Mr [redacted] at the time the roof was inspected that it needed to be removed and a new system installed because the building had to many layers on it and the top layer was in our opinion not repairableWe provided Mr [redacted] a proposal for the removal of all old roofing materials and installation of a new roof system which would be guaranteed for years, the date that was provided was 7-24-Mr [redacted] called us around 10-1-and stated he could not do the roof replacement but wanted us to com and try to repair what was there to get him a year or twoWe then provided Mr [redacted] a proposal to try and repair the system but under no circumstances could we guarantee that the repair would workMr [redacted] then approved the repairs with the condition we could not guarantee the roof system4-weeks latter Mr [redacted] called and said it was leaking so we sent a crew out and tried to do more repairs (at not cost to him)Months later he called and said it was still leaking and we informed him that we could not do anything other than replace the system as we had recommended previously.If Mr [redacted] wishes to do the replacement we can put him in front of the line and get it done within days weather permittingAs far as our commitment to Mr [redacted] for the repair work, I feel that we have made a fair effortOther than that we consider the matter addressedThank you and have a nice day [redacted] Owner Reid Roofing Inc
Hi my name is [redacted]. I'm a licensed massage therapist. I was told in text by my owner who runs the [redacted] that I was allowed to transfer to a different massage envy which is ran by a different owner. They offered PTO and 401k and $200 sign on bonus which I was offered after my practical. The [redacted] does not offer those benefits. I was set to start orientation this up coming Wednesday July 9th. I received a email from the [redacted] Thursday July 3rd which is the clinic I would love to work for, stating my owner of [redacted] was un happy about the transfer and would not approve my transfer because of company policies. If I leave they might have a chance of their numbers dropping.I told my clients Wednesday and Thursday that I'm moving to a different location and owner so I'm not allowed to tell them where I'm going because of company policies. I did refer therapist from the [redacted] that I believe could be the best fit for them.I'm currently unemployed now. I have bills and children to take care of. This has happen to two other therapist and they both ended up coming back to [redacted] because the owner would not approve of them to work for another owner. I will not return to [redacted] because they don't offer the benefits that I need for my family. I was also pulled into my managers office Wednesday the 2nd of July and she approved me also with the transfer. I know this May not be a big story but I'm desperate for help, so that I can get back to what I love doing which is massage, and work for a company that offers the benefits that I need. I believe the owner of [redacted] is telling me yes you have my approval, but yet he is telling the owner of [redacted] he will not approve my transfer so that I would come back like the other two therapist did because they needed money. I believe it is not fair that the [redacted] owner is doing this. He is ruining my lively hood for me to provide for my family just so I can stay working for his company.
The owner of Mesa [redacted] massage envy is [redacted] his number is [redacted]. And I still have the text from him approving me to transfer to [redacted] massage envy. My manager at [redacted] is [redacted] her number is [redacted].
The other two therapist names are [redacted] and [redacted] [redacted] [redacted] was released after 5 months to move to a different location which was closer to home. But she had to confront [redacted] about it multiple times before he gave in. Can someone please help me? I do not like to stress about money, I just want to work for a different owner.
Complaint: [redacted] I am rejecting this response because: It was agreed between Reid Roofing & I , that the roof would not leak for at least one year at the price of $Roof started leakind after one month and they still did not fix the leak propperlyMy concern is that aftre spending such a huge amount , the leak is still there like before the repairWhat kind of business policy is this ? they must stand by the work they performed Sincerely, [redacted] ***
I will agree to come back one more time and attempt to repair the roofThis will be the last time and we (Reid Roofing and Mr [redacted] ) will consider the matter resolvedWe advise you once again that the roof system needs to be replaced and this follow up visit has NO GUARANTEEPlease call the office and I will set a date with you for a repair crew to come out weather permittingThank you and have a good day[redacted] Revdex.comKevin RatliffReid Roofing Inc [redacted] Dear [redacted] This message is in regard to a complaint submitted to the Revdex.com about your business on 2/2/by [redacted] This complaint was assigned ID [redacted] Thank you for your cooperation in providing a written response to the above consumer’s complaintYour prompt response preserves the integrity and reputation of your company and upholds the highest standards of your Revdex.com® What happened after I submitted a written response to the complaint? Following our policy, we notified the consumer of your response and requested that they provide confirmation as to whether or not their concerns had been satisfactorily resolved The consumer responded positively and the case has been closed as resolved This is a positive disposition for your business and should not negatively impact your rating with Revdex.com How do I update information on my Revdex.com Business Review? Millions of consumers and businesses utilize the information found on Revdex.com.org each year to make purchasing decisions and find businesses that they trust Your designation as a Revdex.com Accredited Business gives consumers the confidence that they are doing business with a company that meets and exceeds the highest standards of ethics and integrity If you are looking for additional ways to leverage your Revdex.com Accreditation status, please feel free to contact your Accredited Business Services representatives at [redacted] or for your Business Login details, please see below You can review the information we currently have on file for your business by logging in utilizing the information below [redacted] Please note, your Revdex.com can be reached for assistance, in a variety of ways, for your convenience! Phone and Email 9am-5pm - [redacted] & [email protected] Live Chat 9am-3pm - http://www.Revdex.com.org/chicago Thank you again for your cooperation Sincerely, Your Revdex.com Customer Relations Advocate Revdex.com Serving Chicago and Northern Illinois [redacted] MESSAGE: HiThanks for the correspondence & follow upReid roofing came out and have done the repairWe will see how good it is after it rains or snow couple of times [redacted] - Ace Hardware Sent from my iPhone
To Whom it may concern,we advised Mr [redacted] at the time the roof was inspected that it needed to be removed and a new system installed because the building had to many layers on it and the top layer was in our opinion not repairableWe provided Mr [redacted] a proposal for the removal of all old roofing materials and installation of a new roof system which would be guaranteed for years, the date that was provided was 7-24-Mr [redacted] called us around 10-1-and stated he could not do the roof replacement but wanted us to com and try to repair what was there to get him a year or twoWe then provided Mr [redacted] a proposal to try and repair the system but under no circumstances could we guarantee that the repair would workMr [redacted] then approved the repairs with the condition we could not guarantee the roof system4-weeks latter Mr [redacted] called and said it was leaking so we sent a crew out and tried to do more repairs (at not cost to him)Months later he called and said it was still leaking and we informed him that we could not do anything other than replace the system as we had recommended previously.If Mr [redacted] wishes to do the replacement we can put him in front of the line and get it done within days weather permittingAs far as our commitment to Mr [redacted] for the repair work, I feel that we have made a fair effortOther than that we consider the matter addressedThank you and have a nice day [redacted] Owner Reid Roofing Inc
Hi my name is [redacted]. I'm a licensed massage therapist. I was told in text by my owner who runs the [redacted] that I was allowed to transfer to a different massage envy which is ran by a different owner. They offered PTO and 401k and $200 sign on bonus which I was offered after my practical. The [redacted] does not offer those benefits. I was set to start orientation this up coming Wednesday July 9th. I received a email from the [redacted] Thursday July 3rd which is the clinic I would love to work for, stating my owner of [redacted] was un happy about the transfer and would not approve my transfer because of company policies. If I leave they might have a chance of their numbers dropping.I told my clients Wednesday and Thursday that I'm moving to a different location and owner so I'm not allowed to tell them where I'm going because of company policies. I did refer therapist from the [redacted] that I believe could be the best fit for them.I'm currently unemployed now. I have bills and children to take care of. This has happen to two other therapist and they both ended up coming back to [redacted] because the owner would not approve of them to work for another owner. I will not return to [redacted] because they don't offer the benefits that I need for my family. I was also pulled into my managers office Wednesday the 2nd of July and she approved me also with the transfer. I know this May not be a big story but I'm desperate for help, so that I can get back to what I love doing which is massage, and work for a company that offers the benefits that I need. I believe the owner of [redacted] is telling me yes you have my approval, but yet he is telling the owner of [redacted] he will not approve my transfer so that I would come back like the other two therapist did because they needed money. I believe it is not fair that the [redacted] owner is doing this. He is ruining my lively hood for me to provide for my family just so I can stay working for his company.
The owner of Mesa [redacted] massage envy is [redacted] his number is [redacted]. And I still have the text from him approving me to transfer to [redacted] massage envy. My manager at [redacted] is [redacted] her number is [redacted].
The other two therapist names are [redacted] and [redacted] [redacted] [redacted] was released after 5 months to move to a different location which was closer to home. But she had to confront [redacted] about it multiple times before he gave in. Can someone please help me? I do not like to stress about money, I just want to work for a different owner.