Reilly Bonner Funeral Home

I am writing in reference to complaint filed by [redacted] against Reilly Bonner Funeral Home for not providing corrected death certificates to her after her mother's funeral, When a person passes away in the State of New Jersey the death certificated is created on line in the EDRS SystemThe Nurse or Doctor that pronounces that person dead usually does this and they sign the death certificateThe certificate is also signed by the certifying physician or in this case a Licensed Practical Nurse, after writing in the cause of death and the place and time of deathThe funeral director signs the death certificate after they write in all the biographical information that has been given to them by the familyThe funeral director is only responsible for the section in which they signThe mistake was made by the certifierI am not responsible for any information provided on the death certificate by the certifierThat information was provided to the certifier by the Medical ExaminerAs a courtesy to the family I had the certifier agree to file an amendment with the State of NJ and have the death certificate corrected, That process takes to days with the State of NJ.I explained that to the family, Now the family wants me to pay for new corrected death certificates, That is not my responsibilityIf the mistake had been made by me I would do soMrs Drummond can obtain the copies by contacting the Health Department in the town in which her mother passed awayIn this case that is [redacted] ***

Complaint: ***
I am rejecting this response because:the NJ Division of Vital Statistics sent Mr Bonne the amended death certificate and now all he has to do is print them out and he refuses to do soThis is unacceptable.
Regards,t
*** ***

I am writing in reference to complaint filed by [redacted] against Reilly Bonner Funeral Home for not providing corrected death certificates to her after her mother's funeral, When a person passes away in the State of New Jersey the death certificated is created on line in the EDRS...

System. The Nurse or Doctor that pronounces that person dead usually does this and they sign the death certificate. The certificate is also signed by the certifying physician or in this case a Licensed Practical Nurse, after writing in the cause of death and the place and time of death. The funeral director signs the death certificate after they write in all the biographical information that has been given to them by the family. The funeral director is only responsible for the section in which they sign. The mistake was made by the certifier. I am not responsible for any information provided on the death certificate by the certifier. That information was provided to the certifier by the Medical Examiner. As a courtesy to the family I had the certifier agree to file an amendment with the State of NJ and have the death certificate corrected, That process takes 60 to 90 days with the State of NJ.I explained that to the family, Now the family wants me to pay for new corrected death certificates, That is not my responsibility. If the mistake had been made by me I would do so. Mrs Drummond can obtain the copies by contacting the Health Department in the town in which her mother passed away. In this case that is [redacted]