Initial Business Response /* (1000, 8, 2015/08/24) */
The lease states that the apartments must be professionally cleaned and sanitizedWe had the place sanitized by a professional, charge is $in this case we only charged $to sanitize
Initial Consumer Rebuttal /* (3000,
11, 2015/09/02) */
(The consumer indicated he/she DID NOT accept the response from the business.)
The response leaves much to be desiredIf I am allowed on this platform to upload scans of the lease, I will do soHere's the upshot: Never once in the lease is the word 'sanitized' usedThe only place in the lease where the words 'professionally cleaned' is used in on page 2, paragraph 3, under deposit release in relation to carpets
On our move-out sheet, the property manager acknowledges that the carpets were cleanedI provided her a receipt for said professional cleaningIf the owner chooses to have a professional clean and sanitize his apartments, that is to be on his dime, as this was never stated in either the lease or verballyCertainly if there is to be a standard fee for sanitization, that would be mentioned in the lease? Or perhaps, MrOwner, you have multiple versions of your lease and are confused as to which one we have?
Initial Business Response /* (1000, 8, 2015/08/24) */
The lease states that the apartments must be professionally cleaned and sanitizedWe had the place sanitized by a professional, charge is $in this case we only charged $to sanitize
Initial Consumer Rebuttal /* (3000,
11, 2015/09/02) */
(The consumer indicated he/she DID NOT accept the response from the business.)
The response leaves much to be desiredIf I am allowed on this platform to upload scans of the lease, I will do soHere's the upshot: Never once in the lease is the word 'sanitized' usedThe only place in the lease where the words 'professionally cleaned' is used in on page 2, paragraph 3, under deposit release in relation to carpets
On our move-out sheet, the property manager acknowledges that the carpets were cleanedI provided her a receipt for said professional cleaningIf the owner chooses to have a professional clean and sanitize his apartments, that is to be on his dime, as this was never stated in either the lease or verballyCertainly if there is to be a standard fee for sanitization, that would be mentioned in the lease? Or perhaps, MrOwner, you have multiple versions of your lease and are confused as to which one we have?