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Relationship Development LLC

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Relationship Development LLC Reviews (1)

March 2, 2018Dear [redacted],We received your letter about the claim filed by [redacted]. It is unfortunate that [redacted] felt the need to continue with this complaint. We have tried multiple times to explain to her that we have completely fulfilled our end of her program delivery to her and...

that her expectation of anything more is misplaced.This letter is our response and I'm attaching all the documentation and proof to support our policy and decision.On February 9, 2017, [redacted] purchased our 8-week online program, Relationship Development 101. She paid $997 for the program plus $200 finance charges to pay over 3 months’ time.We provided this program to [redacted] and delivered on everything we said we would. We have no obligation to do anything else. We will not be providing [redacted] with any files that she wants from us. Nor will we be providing any refunds.Here is our substantiation.Relationship Development 101 is an 8-week program, as you will see in the screen shots below. I'm also including a web link to the old sales page for that program. The sales page for that program clearly states, everywhere, that it is an 8-week program.URL: [redacted]From our private member’s area, during the program, the audio and pdf files for each class were downloadable. Students were encouraged to download those files and keep them. [redacted] evidently did not choose to do so.[redacted] signed a participation agreement in order to get access to our Relationship Development 101 program. You will see [redacted]'s signature on the agreement. I’m attaching it for you.In our agreement we clearly state that [redacted] has 21 days to ask for a refund. Those 21 days are past. The agreement also clearly states that whether or not the student completes the program, they are responsible for full payment.Therefore, we also do not have any obligation to refund [redacted] in any way.There is absolutely nothing, anywhere, that says that she would have lifetime access to this program. There is nothing, anywhere, that says that she would have access to this content longer than 6 months. The sales page said that the private member site is available for UP TO 6 months.And, in fact, that program is closed. It no longer exists.The program was an 8-week program. We fully delivered everything we said we were going to deliver. [redacted] didn’t complete the program. That is her choice. We have no obligation to provide her with anything at this point.The agreement also clearly states that we may terminate her participation in our program if she becomes difficult or disruptive. [redacted] has become disruptive. So, we also have the right to terminate any participation that she may desire to have.A copy of [redacted]'s Signed agreement is included at the end of this letter.Below you will find some key screen shots from the Relationship Development 101 sales page that tell people it is an 8-week program, the guarantee is 21 days and the online access is for 6 months.If you have any additional questions, please reach out to us.Sincerely,Stacey & Paul M[redacted]Owners, Relationship Development

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Address: PO Box 607, Newtown, Pennsylvania, United States, 18940

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