[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted] ***
Tell us why here...I own this Sears Hometown Store however the service department is owned by Sears Holdings Therefore the technicians do not work for me I wasn't evenaware of this as the customer did not contact me She should call Sears National Customer Relations with her complaint###-###-#### If that doesn't get her help she should call me and I can see what I can do to help
[A default letter is provided here which indicates your rejection of the business's response.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined
that this proposed action would not resolve my complaint. For your reference, details of why I am rejecting this response appear below:
[You must provide details of why you are not satisfied with this resolutionPlease type details here:]
Regards,
*** ***
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]
Dear [redacted];
I apologize for the wait on your credit, however when you do an online purchase you are ordering from corporate [redacted] and not this privately owned store. Also, when you make a purchase with anything other than a [redacted] card, a credit can take from 2-3 weeks to process. This has nothing...
to do with this store at all. You should be contacting corporate [redacted] to find out when you will be credited. If there is anything I can assist you with further, please let me know.
Tell us why here...I own this Sears Hometown Store however the service department is owned by Sears Holdings. Therefore the technicians do not work for me. I wasn't evenaware of this as the customer did not contact me. She should call Sears National Customer Relations with her...
complaint. ###-###-####. If that doesn't get her help she should call me and I can see what I can do to help.
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted] ***
Tell us why here...I own this Sears Hometown Store however the service department is owned by Sears Holdings Therefore the technicians do not work for me I wasn't evenaware of this as the customer did not contact me She should call Sears National Customer Relations with her complaint###-###-#### If that doesn't get her help she should call me and I can see what I can do to help
Tell us why here...I already responded to this complaint
[A default letter is provided here which indicates your rejection of the business's response.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined
that this proposed action would not resolve my complaint. For your reference, details of why I am rejecting this response appear below:
[You must provide details of why you are not satisfied with this resolutionPlease type details here:]
Regards,
*** ***
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]
Dear [redacted];
I apologize for the wait on your credit, however when you do an online purchase you are ordering from corporate [redacted] and not this privately owned store. Also, when you make a purchase with anything other than a [redacted] card, a credit can take from 2-3 weeks to process. This has nothing...
to do with this store at all. You should be contacting corporate [redacted] to find out when you will be credited. If there is anything I can assist you with further, please let me know.
Thank you.
[redacted].
manager [redacted]
Tell us why here...I own this Sears Hometown Store however the service department is owned by Sears Holdings. Therefore the technicians do not work for me. I wasn't evenaware of this as the customer did not contact me. She should call Sears National Customer Relations with her...
complaint. ###-###-####. If that doesn't get her help she should call me and I can see what I can do to help.