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Reliable Auto Finance, Inc.

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Reviews Reliable Auto Finance, Inc.

Reliable Auto Finance, Inc. Reviews (4)

My experience with this finance company has not been very good they are very selfish company and there bottom line is money only .not helping you fix your credit.do not bee late or it will cost youUse someone else if possible

Realiable has been beyond amazing to meI have two younger boys, and I am a single mother who try to make ends meet by any means necessaryReliable is always willing to work with me on my payments, and very helpfulTalking to them I feel welcomed and at homeI do not have the best credit and very thankful Reliable gave me a chance to rebuildCustomer service is OUTSTANDINGI was stressed about what previously happened to my carI was crying, praying everynight that I wont lose my job by not having a wayAnd reliable came along and answered my prayersI could not thank them enoughIf I could send something to the office for them all I wouldI have referred so many people to themRealiable you are amazing your company has been a huge blessing in my lifeI now believe there is light at the end of the tunnel

This company has straight up evil business practices. My husband bought a car 5 years ago that had a value of maybe $2500, and after the $1200 required warranty, the bank fee, the total was $10,000 after a $800 down payment. We realized it was a bad move, and tried to return the car the next morning, and were told we signed a contract, and that's that.
The payments were ridiculous in consideration of his income, designed to default, and the car was a heap. We held on over a year and a half of a 2 1/2 year loan, but the vehicle broke down requiring a big repair not covered in the bs warranty. I called Reliable Auto and asked if they could give us a month without a payment to cover it, they said no and promptly repossessed the car shortly after our passed due date. They auctioned the vehicle, but added so many fees and court costs and interest, that we suddenly still owed $5k. They took our state taxes every year after, and still we owed the same amount.
Now they are garnishing my husband's wages, and despite $7700 we paid in, plus the amount they got at auction, we magically owe them $5600. The amount has actually grown after the taxes they took. It's been 5 years and they are viciously praying on the poor and finding a way to amass other fees to keep the debt going in perpetuity. They do not care about about anything but cornering the desperate who really need a vehicle and then squeezing them for money well beyond what one would consider reasonable or valid. Do not become one of their victims!

I purchased a vehicle through this company and it began a process of financial hardship leading me to bankruptcy. The people working for this predatory lender are unprofessional with poor customer service skills. They attempted to garnish my pay in full bankruptcy protection, which my lawyer had to force them to give me my money back. Also, they sent tow trucks following me, like a common criminal when I was will to surrender the vehicle. They deliberately wanted to publicly embarrass me and collected the vehicle without any contact to myself or my lawyer while I was home asleep.

I discourage any individual from business with this company. Its a form of loan sharking by targeting individuals with less than stellar credit. All this interaction took place two years after my loan defaulted, which struck me as odd since they never attempted to retrieve the vehicle prior to my bankruptcy. PLEASE, understand this company is not practicing ethical standards and you have been warned.

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Address: PO Box 9700, Grand Rapids, Michigan, United States, 49509-0700

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