Reliable Business Consultants

***, I do want to address some things regarding your complaintI do know that you spoke with [redacted] regarding your request for a cancelBecause this is out of his hands, he pushed this up to his supervisor who is in the middle of processing your requestBecause this purchase was made in July of 2014, the company does need to see what money has already been allocated on your behalf to provide the services you purchasedAttached is a snippet of your system notes showing that your one-on-one sessions had already been underwayUnfortunately, we cannot control what another company has or has not doneIf your website was not completed, this is not the responsibility of Reliable Business ConsultantsWhat we can answer to is what is what you purchased and that is [redacted] and [redacted] Now your [redacted] was sent to you and delivered tracking number [redacted] through [redacted] (proof-of-delivery attached)Please note that we are always able to swap out services until your URL is ready for your social media ideas, and / or we are always available to put services on hold at no cost and pick them up again when availableWe have had clients who have their website in the works that implement what they purchased once it is finishedThese options are available to youWe apologize that you feel you needed to seek the services of the Revdex.com, we appreciate the opportunity to remedy this for you fairly

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: RBC was one of four companies that contacted me within a two month period of time all selling their services to me to help make my on-line business grow All four companies were to be working with me through Impact Knowledge, my coaching company Since all four companies called around the same time; all of them had the same type of service agreement; [redacted] contacted me not only with RBC but also Business [redacted] ***, I became very confused which company was to do which service I started working with IK in May; as of September my website was still not ready I sent a very assertive email on September **, requesting a full refund because the services that had been promised by all of these companies had not been fulfilled The response back was, I could not get a refund, but they would build a new website for me with a different coach I was told I had to sign a form releasing them of any further complaints on my partThat is the form RBC is referring to that I have gone against Apparently it is acceptable in their way of doing business with the public, for them to have collectively taken $27,from me Within two months these four companies maxed out my credit card, but in their sales talk, I was told I would get a corporate credit card that I would be able to transfer all of my business expenses on to and get everything out of my name That never happened All of the notes that I took during their sales talk of goals that they said were attainable never happened RBC actually charged me $6,of the $27, I have sent each company the same letter and filed my complaint with the Revdex.com and FTC I am now in the process of sending all of my information to the appropriate Attorney Generals in the different states No I am not satisfied with their settlement, but I have also learned over this period of time in losing over $100,000.00, these type of companies will always have the last word It is sad that something like this can happen to innocent people so quickly; I have learned an expensive lesson that I'll never make again I am still requesting a full refund as is being stated in my complaint to the Attorney General of New York Thank You for allowing me the chance to state my point of view In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***

Revdex.com:At this time, I have not been contacted by Reliable Business Consultants regarding complaint ID [redacted] .Sincerely, [redacted] ***

Revdex.com:At this time, I have not been contacted by Reliable Business Consultants regarding complaint ID [redacted] I would amend my complaint to say the dates may be off for the beginning of this statement due in part to not having any paperwork from the companyI do recall it was after my [redacted] and during my recoverThat would put the time frame starting sometime in DecNot having responded to the Revdex.com shows me how callous and above the law this company thinks they areI mayComplain to a Senior Citizen Agency for how they have taken advantage of me!Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer] Here I do not agree with how Reliable Business Consultants is looking at my complaint Obviously, there will never be a way to resolve my complaint because RBC will always have the last say In this case, we are beating around the bush so the only way to end our correspondence is to agree to disagree I am not saying that I agree with RBC, but there is no other way to handle the situation [redacted] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***

[redacted] , We apologize for any inconvenienceWe do show that you purchase the Business Entity Setup and Corporate Credit for $on March [redacted] As per section 3A of your signed agreement, we did go over that no earnings claims were made, or could be madeWe never promise any earnings of any kind as this is an effort based program, and we cannot promise what effort will be put in by youWe are available for services and assistance and to help guide youI do show that your entity binder was shipped to you [redacted] As for your credit, sessions were completed and I do show that they did not have your completed paperwork to help you start setting up corporate credit under your entity with your EIN - you had your one-on-one sessions as shown belowWe still have every resource ready to assist you as soon as you are ready to get back on board and are ready to utilize your completed assignments for more detailed mentoringYour coach and team are available to you at your paceWe do not feel a refund of $is due since we have allocated those funds to your sessions, your EIN setup and the assistance in your corporate creditCorp Credit Session Note: (this is how your corp credit was delivered - through one-on-one sessions)Coaching Session [redacted] 08:pmCoaching SessionSession:032014Corp Credit Session - Today for our session, we discussed vendor trade linesWe discussed why they are important in building their business credit profileI explained how vendor trade lines with vendors that report to the major business credit agencies would open the credit profiles for their business with those agencies if they have not already been openedI also explained that by setting up five net vendor trade lines, using those trade lines, and paying them off to days before the day limit that the vendors will begin reporting positive references to the major credit agenciesFinally, we began researching some possible vendors found in the corporate credit lesson number four.Coaching Session [redacted] 08:pmCoaching SessionSession:042014Session 4- – Today for our session, we discussed revolving credit lines and credit card accountsI explained that revolving credit lines allows them to pay a “minimum due” per month and not the full outstanding balance and explained that having revolving credit lines for their business in addition to an installment debt trade line will begin reporting positive references to the major credit agenciesI explained that simply having the account is not enough and that they will need to actually use the cards and continue to make at the very least the minimum due paymentFinally, we looked through possible business credit cards to apply for found in corporate credit lesson number fiveI explained that they would need to apply for and obtain at least three revolving credit lines to begin building their business credit profiles

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

We can only answer for Reliable Business ConsultantsWe apologize that *** *** feels this wayWe do utilize Impact KI for our fulfillment, so perhaps that is where she feels the companies are connectedWe are not the only ones who do utilize their expert servicesAt this time, no refund can be givenShe has signed both her Service Agreement with the cancellation policy on itAt the time of signing, by law, we go through compliance where we verify her information and state the cancel policyShe also signed another agreement months into her services with us stating she wanted to continueUntil she went to the Revdex.com, we did not know she had any grievances with our companyAgain, we have reached out to her and she has been satisfied with our services she purchased through usNo refund can be given at this time

Revdex.com:At this time, I have not been contacted by Reliable Business Consultants regarding complaint ID ***.Sincerely,*** ***

We apologize for any inconvenience you have receivedWe are currently disputing your chargeback through your credit card company, so there is not much we are able to do while your funds and services are
tied up in that disputeWe must abide by your credit card company's regulations of answering your dispute through their processOnce your dispute is opened, communication goes through your credit card companyIf, and when, this dispute is closed, we will abide by the ruling made by your credit card companyPlease know that there is nothing we are able to do since your credit card company has already returned your money back to you

Revdex.com:At this time, I have not been contacted by Reliable Business Consultants regarding complaint ID ***I would amend my complaint to say the dates may be off for the beginning of this statement due in part to not having any paperwork
from the companyI do recall it was after my *** *** and during my recoverThat would put the time frame starting sometime in DecNot having responded to the Revdex.com shows me how callous and above the law this company thinks they areI mayComplain to a Senior Citizen Agency for how they have taken advantage of me!Sincerely,*** ***

We have attached an agreement *** *** signed stating that she was satisfied with her services and that she would not complain to you guysShe has now gone against thatLast we heard from her, she was excited about our program. Email Received 10/**/11:pm EmailOn Aug
**, 6:PM, "*** ***" wrote: ***, The waiting was worth it!!!! From what I can tell of everything that I see, you and your team have done an absolutely fantastic, wonderful, amazing jobNow you will need to explain to me the next step of getting my products selectedI'm glad that we will be talking tomorrow because I don't think I could have waited until Friday!!!! Hear from you Thursday at 12:***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer] Here
 I do not agree with how Reliable Business Consultants is looking at my complaint.  Obviously, there will never be a way to resolve my complaint because RBC will always have the last say.  In this case, we are beating around the bush so the only way to end our correspondence is to agree to disagree.  I am not saying that I agree with RBC, but there is no other way to handle the situation.  [redacted]
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

We have attached an agreement [redacted] signed stating that she was satisfied with her services and that she would not complain to you guys. She has now gone against that. Last we heard from her, she was excited about our program. Email Received 10/**/2014 11:04 pm EmailOn Aug **, 2014 6:34 PM,...

"[redacted]" wrote: [redacted], The waiting was worth it!!!! From what I can tell of everything that I see, you and your team have done an absolutely fantastic, wonderful, amazing job. Now you will need to explain to me the next step of getting my products selected. I'm glad that we will be talking tomorrow because I don't think I could have waited until Friday!!!! Hear from you Thursday at 12:30. [redacted]

Revdex.com:At this time, I have not been contacted by Reliable Business Consultants regarding complaint ID [redacted]. I would amend my complaint to say the dates may be off for the beginning of this statement due in part to not having any paperwork from the company. I do recall it...

was after my [redacted] and during my recover. That would put the time frame starting sometime in Dec. 2014. Not having responded to the Revdex.com shows me how  callous and above the law this company thinks they are. I may. Complain to a Senior Citizen Agency for how they have taken advantage of me!Sincerely,[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer] Here
 I do not agree with how Reliable Business Consultants is looking at my complaint.  Obviously, there will never be a way to resolve my complaint because RBC will always have the last say.  In this case, we are beating around the bush so the only way to end our correspondence is to agree to disagree.  I am not saying that I agree with RBC, but there is no other way to handle the situation.  [redacted]
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

[redacted], We apologize for any inconvenience. We do show that you purchase the Business Entity Setup and Corporate Credit for $2995 on March [redacted] 2014. As per section 3A of your signed agreement, we did go over that no earnings claims were made, or could be made. We never promise any...

earnings of any kind as this is an effort based program, and we cannot promise what effort will be put in by you. We are available for services and assistance and to help guide you. I do show that your entity binder was shipped to you  [redacted]. As for your credit, sessions were completed and I do show that they did not have your completed paperwork to help you start setting up corporate credit under your entity with your EIN - you had your one-on-one sessions as shown below. We still have every resource ready to assist you as soon as you are ready to get back on board and are ready to utilize your completed assignments for more detailed mentoring. Your coach and team are available to you at your pace. We do not feel a refund of $2995 is due since we have allocated those funds to your sessions, your EIN setup and the assistance in your corporate credit. Corp Credit Session Note: (this is how your corp credit was delivered - through one-on-one sessions)Coaching Session[redacted]03/**/2014 08:22 pmCoaching SessionSession:03/**/2014Corp Credit Session 3 - Today for our session, we discussed vendor trade lines. We discussed why they are important in building their business credit profile. I explained how vendor trade lines with vendors that report to the major business credit agencies would open the credit profiles for their business with those agencies if they have not already been opened. I also explained that by setting up five net 30 vendor trade lines, using those trade lines, and paying them off 5 to 10 days before the 30 day limit that the vendors will begin reporting positive references to the major credit agencies. Finally, we began researching some possible vendors found in the corporate credit lesson number four.Coaching Session[redacted]04/**/2014 08:16 pmCoaching SessionSession:04/**/2014Session 4- – Today for our session, we discussed revolving credit lines and credit card accounts. I explained that revolving credit lines allows them to pay a “minimum due” per month and not the full outstanding balance and explained that having revolving credit lines for their business in addition to an installment debt trade line will begin reporting positive references to the major credit agencies. I explained that simply having the account is not enough and that they will need to actually use the cards and continue to make at the very least the minimum due payment. Finally, we looked through possible business credit cards to apply for found in corporate credit lesson number five. I explained that they would need to apply for and obtain at least three revolving credit lines to begin building their business credit profiles.

[redacted], I do want to address some things regarding your complaint. I do know that you spoke with [redacted] regarding your request for a cancel. Because this is out of his hands, he pushed this up to his supervisor who is in the middle of processing your request. Because this purchase was made...

in July of 2014, the company does need to see what money has already been allocated on your behalf to provide the services you purchased. Attached is a snippet of your system notes showing that your one-on-one sessions had already been underway. Unfortunately, we cannot control what another company has or has not done. If your website was not completed, this is not the responsibility of Reliable Business Consultants. What we can answer to is what is what you purchased and that is [redacted] and [redacted]. Now your [redacted] was sent to you and delivered tracking number [redacted] through [redacted] (proof-of-delivery attached). Please note that we are always able to swap out services until your URL is ready for your social media ideas, and / or we are always available to put services on hold at no cost and pick them up again when available. We have had clients who have their website in the works that implement what they purchased once it is finished. These options are available to you. We apologize that you feel you needed to seek the services of the Revdex.com, we appreciate the opportunity to remedy this for you fairly.

Revdex.com:At this time, I have not been contacted by Reliable Business Consultants regarding complaint ID [redacted].Sincerely,[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

 
RBC was one of four companies that contacted me within a two month period of time all selling their services to me to help make my on-line business grow.  All four companies were to be working with me through Impact Knowledge, my coaching company.  Since all four companies called around the same time;  all of them had the same type of service agreement; [redacted] contacted me not only with RBC but also Business [redacted], I became very confused which company was to do which service.  I started working with IK in May; as of September my website was still not ready.  I sent a very assertive email on September **, 2014 requesting a full refund because the services that had been promised by all of these companies had not been fulfilled.  The response back was, I could not get a refund, but they would build a new website for me with a different coach.  I was told I had to sign a form releasing them of any further complaints on my part. That is the form RBC is referring to that I have gone against.  Apparently it is acceptable in their way of doing business with the public, for them to have collectively taken $27,860.00 from me.  Within two months these four companies maxed out my credit card, but in their sales talk, I was told I would get a corporate credit card that I would be able to transfer all of my business expenses on to and get everything out of my name.  That never happened.  All of the notes that I took during their sales talk of goals that they said were attainable never happened.  RBC actually charged me $6,400 of the $27,860.00.  I have sent each company the same letter and filed my complaint with the Revdex.com and FTC.  I am now in the process of sending all of my information to the appropriate Attorney Generals in the different states.  No I am not satisfied with their settlement, but I have also learned over this period of time in losing over $100,000.00, these type of companies will always have the last word.  It is sad that something like this can happen to innocent people so quickly; I have learned an expensive lesson that I'll never make again.  I am still requesting a full refund as is being stated in my complaint to the Attorney General of New York.  Thank You for allowing me the chance to state my point of view.
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]