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Reliable Custom Concrete

2171 Rushmore Dr, Troy, Michigan, United States, 48083-4449

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Reliable Custom Concrete Reviews (%countItem)

Great work and super friendly thanks for a awesome job on are concrete parking lot.

We called a concrete company for an estimate and then received a call from another company June 10 by the name of Kevin (Reliable Concrete) (around 7:30 pm) he talked me out of booking the previous company and to go with him for the job. Kevin came out on June 13 and gave us an estimate. Sent estimate to us June 14 and agreed to price. He said the job would start the beginning of August. We called him June 27 for some add-on's and didn't hear back from him until July 6. We sent him images -regarding the add-on's (never heard back about this) We called him a few times at the begging of July and didn't get a call back. July 31, I sent a text message asking why I haven't heard from him. Wednesday Aug 5 received text that Kevin was in Troy Beaumont Hospital. Thursday Aug 6 received text that we were on schedule for Aug 17, 2020 weather permitting, immediately followed by another text letting us know if Kevin needed surgery on his back that they would be shut down for the rest of the year. I was told I would get an updated phone call no later than Monday Aug. 10. This only 1 week before my job is to start. Monday Aug 10, no call no text, no update. Tuesday. Aug 11, I sent text asking why no follow up as was promised. 3 hours later received text 2:49 pm not only is my job cancelled (less than 1 week before my job is to start) but entire company is shut down for the rest of the year, because they don't run without Kevin there. Meanwhile they are posting recent finished jobs and are hiring for immediate help. If they are closed why are they hiring? Also I have family that work at the hospital where they said he was, not only is there no record of him being there but no record of him ever being admitted. They are the farthest thing from their name, they are not reliable.

Kevin and team removed a significantly cracked driveway, walkway, and front porch and replaced it with quality workmanship that exceeded our expectations. We will soon be calling him back for a low maintenance alternative to our older cedar deck. Highly recommend this company.

Reliable laid a new driveway and 1/2 of our garage floor and two stamped concrete walkways. The service was excellent from the quoting process, and then the actual work, and then the cleanup. They were always cordial and helpful with no hesitation when a request was made. They have done a number of jobs in our area with similar results.

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Address: 2171 Rushmore Dr, Troy, Michigan, United States, 48083-4449

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+1 (248) 588-4698


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