Reliable Plumbing & Pump Service

Review: ON JULY 23, WE PAID TO HAVE A NEW [redacted] GALLON [redacted] FIRED WATER HEATER WITH [redacted] BURNER REPLACED IN THE HOME WE LIVE INWE PAID FOR THIS SERVICE WITH OUR CHECK # [redacted] IN THE AMOUNT OF $2,IN JAN UARY OF WE CONTACTED RELIABLE PLUIMBING AS WE WERE NOT GETTIGN ANY HOT WATER[redacted] CAME OUT AND SAID IT WAS A PROBLEM WITH OUR OIL AND WE NEEDED TO CONTACT OUR OIL COMPANYWE HAD [redacted] COME AND AND THEY DIAGNOSED THE PROBLEM AS ATEH IGNITER ON THE WATER HEATERI CALLED RELIABLE AND SPOKE WITH [redacted] AND ASKED THAT [redacted] RETURN AND REPLACE TEH IGNITORTHEY ASKED HOW MUCH [redacted] WOULD CHARGE TO FIX THIS AS [redacted] DIDNT HAVE TIME TO RETURN TO MY HOUSEI TOLD [redacted] IT WOULD COST [redacted] SAID THE PART WAS UNDER WARRANTY AND TO HAVE [redacted] DO THE REPAIR, TO PAY FOR IT AND BRING THE DEFECTIVE TO RELIABLE THEY WOULD GIVE ME A REFUND ON THE WARRANTIED PARTWE PAID [redacted] ON MY CHECK NUMBER [redacted]WE DROPPED OFF THE PART TO RELIABLE AROUND THE FIRST WEEK OF FEBRUARY MY HUSBAND PERSONALLY HANDED IT TO [redacted] (I SAW HIM HAND IT OVER)TO DATE I HAVE NOT RECEIVED MY REFUNDI HAVE CALLED REPEATEDLY FOR MY REFUNDI LEAVE MESSAGES WITH AN ANSWERING SERVICEI HAVE HAD A RETURN CALL FROM [redacted] A FEW TIMES, MOSTLY WITH EXCUSES THAT SHE HASNT MADE THE REFUND A PRIORITY OR THEY DIDNT GET PAID FROM THE DEALER (WHICH WAS NOT WHAT SHE SAID WHEN SHE AUTHORIZED ME TO HAVE THE REPAIR) TO DATE I AM STILL WAITING FOR MY REFUND OF AND HAVE GIVEN UP CALLING SINCE THERE ARE NO RETURN CALLSIN MAY [redacted] CALLED AND ASKED FOR THE MODEL NUMBER OF THE WATER HEATER, I CALLED BACK AND LEFT TEH INFORMATION WITH THE ANSWEREING SERVICEI MADE SEVERAL CALLS TO CONFIRM [redacted] GOT THIS AND SHE NEVER CALLED BACK.Desired Settlement: I WOULD LIKE AN IMMEDIATE REFUND OF MY COST OF