I appoligise for not getting back to you sooner In regards to Mr [redacted] ' complaintWe had hired a new service scheduler who seemed to have the knowledge of the position and what it entailed, but she definitely could not handle the volume of calls that came thru in a timely manner so Mr [redacted] yes was reschedule numerous time due back order on parts and weather delays etcwhich is unfortunate, Mr [redacted] is a valued client of ours , the repairs have been completed and Mr [redacted] seems to be happy with the work that was doneif you need any more information please don't hesitate to contact me.Sincerely [redacted] *** [redacted]
I appoligise for not getting back to you sooner In regards to Mr [redacted] ' complaintWe had hired a new service scheduler who seemed to have the knowledge of the position and what it entailed, but she definitely could not handle the volume of calls that came thru in a timely manner so Mr [redacted] yes was reschedule numerous time due back order on parts and weather delays etcwhich is unfortunate, Mr [redacted] is a valued client of ours , the repairs have been completed and Mr [redacted] seems to be happy with the work that was doneif you need any more information please don't hesitate to contact me.Sincerely [redacted] *** [redacted]