Reliance Insurance Co

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me I will pay the remaining balance, but have had trouble getting in contact with people from your organization and haven't been called back when told I will be - I keep getting routed to your call centerCan you please advise how I can pay the remaining balance and close the account? Regards, [redacted]

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me I will be sending payment for the remainder due and agreed to close the account thereafterThanks, ***!
Regards,
*** ***

***, I personally contacted *** *** directly and accepted her offer of repayment. Thanks for your assistance. Have a great week. *** ** ***Sharefax Credit Union

See attached document.  February 19, 2018Revdex.com1 E. 4th, Suite 600Cincinnati, OH 45202Attention: [redacted] ID # [redacted] --[redacted]   This account was not closed for 18 months as suggested. In fact, electronic withdrawalsfor insurance payments, Paypal, and...

various vendors occurred through July, 2017 when theaccount was depleted. The member received a statement every month during this period andnever contacted the credit union notifying that these payments were not authorized nor should they be returned.   However, even though these transactions appear to be authorized by the member, thecredit union will refund $203 in non-sufficient funds fees for transactions, which were resentmultiple times by the merchant in an attempt to clear after the account was depleted. This should alleviate some of the fee expense for the member.

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.  If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply.  Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.  I will pay the remaining balance, but have had trouble getting in contact with people from your organization and haven't been called back when told I will be - I keep getting routed to your call center. Can you please advise how I can pay the remaining balance and close the account?
Regards,
[redacted]

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.  I will pay the remaining balance, but have had trouble getting in contact with people from your organization and haven't been called back when told I will be - I keep getting routed to your call center. Can you please advise how I can pay the remaining balance and close the account?Regards, [redacted]