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Relocation Solution Reviews (3)

Dear Revdex.com, Please acceptthis formal acknowledgement notice of the above referenced Revdex.com case numbersubmitted by the aforementioned consumer. Please note, that we are more than willing to thoroughly investigate theconsumer’s said complaints in an attempt to better understand, validate
andfairly resolve all of their issues against our companyCustomer satisfactionis critically important to us and we want to ensure that every customer knowstheir business is valued and truly appreciated When it comes to these matters we putourselves completely at the customer’s disposalRest assured that if and upona full and thorough investigation through *** (Claims ProcessingCenter) we can validate that the customer’s claims/complaints against thecompany are in fact true and accurate, the company guarantees to compensate the customer in accordance totheir coverage and will ensure a fair resolution to their issues. It is importantfor the Revdex.com to know that, as part of our commitment to Quality Assurance andCustomer Satisfaction all consumers are given the opportunity and necessaryresources to deal directly with our company in hopes of reaching a fairresolutionIn addition to that, all consumers receive informativedocumentation prior to their service date, advising them that in the unlikelyevent a consumer may realize that some of their goods are damaged or missing,or if they feel that they have been over-charged or charged for services thatthey didn’t received prior, during or after services were completed, they areprovided with the opportunity to have their issues and concerns formallyaddressed, investigated and resolved inaccordance with their coverage and contractual liabilities To betterunderstand and validate all of the consumer claims/complaints we respectfully request that theconsumer submit copies of the contracts they have received from the company,they allegedly have had transactions with to determine and validate the companythey are attempting to file their complaint againstThus will confirminteraction between both parties and ensure a fair investigation for both thecustomer as well as the company. We respectfully request that the consumerprovide the following supportive Documents (FRONT AND BACK); ü Bill of Lading (contract) ü Order for Serviceü Household Goods DescriptiveInventory (both pickup and final delivery copies) ü Proof of any financial transactionmade with the Service Provider (receipt, bank statement, ect) We urge thecustomer to submit additional information as soon as possible so that we mayaddress their issuesBe sure to highlight any notations made at the time ofservice implementing said concerns. We strongly believe that with mutualconsideration and understanding, we can easily reach a fair resolution and keepthe relationship between all parties in good-standing. Very Truly, *** ***Customer Service Department

Dear Revdex.com,  Please acceptthis formal acknowledgement notice of the above referenced Revdex.com case numbersubmitted by the aforementioned consumer. Please note, that we are more than willing to thoroughly investigate theconsumer’s said complaints in an attempt to better understand, validate...

andfairly resolve all of their issues against our company. Customer satisfactionis critically important to us and we want to ensure that every customer knowstheir business is valued and truly appreciated.  When it comes to these matters we putourselves completely at the customer’s disposal. Rest assured that if and upona full and thorough investigation through [redacted] (Claims ProcessingCenter) we can validate that the customer’s claims/complaints against thecompany are in fact true and accurate, the company guarantees to compensate the customer in accordance totheir coverage and will ensure a fair resolution to their issues. It is importantfor the Revdex.com to know that, as part of our commitment to Quality Assurance andCustomer Satisfaction all consumers are given the opportunity and necessaryresources to deal directly with our company in hopes of reaching a fairresolution. In addition to that, all consumers receive informativedocumentation prior to their service date, advising them that in the unlikelyevent a consumer may realize that some of their goods are damaged or missing,or if they feel that they have been over-charged or charged for services thatthey didn’t received prior, during or after services were completed, they areprovided with the opportunity to have their issues and concerns formallyaddressed, investigated and  resolved inaccordance with their coverage and contractual liabilities.  To betterunderstand and validate all of the consumer claims/complaints we respectfully request that theconsumer submit copies of the contracts they have received from the company,they allegedly have had transactions with to determine and validate the companythey are attempting to file their complaint against. Thus will confirminteraction between both parties and ensure a fair investigation for both thecustomer as well as the company. We respectfully request that the consumerprovide the following supportive Documents (FRONT AND BACK);  ü  Bill of Lading (contract) ü  Order for Serviceü  Household Goods DescriptiveInventory (both pickup and final delivery copies) ü  Proof of any financial transactionmade with the Service Provider (receipt, bank statement, ect) We urge thecustomer to submit additional information as soon as possible so that we mayaddress their issues. Be sure to highlight any notations made at the time ofservice implementing said concerns. We strongly believe that with mutualconsideration and understanding, we can easily reach a fair resolution and keepthe relationship between all parties in good-standing.  Very Truly, [redacted]Customer Service Department

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Address: 5565 Red Bird Center Dr, Ste 120, Dallas, Texas, United States, 75237

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