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ReMax Xecutex

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ReMax Xecutex Reviews (1)

Review: Through a telemarketing phone call my mother, [redacted], hired the services of **. [redacted], realtor with Remax Xecutex, to sale my parent's property located at [redacted]. The property would be sold as a short sale per the agreement between **. [redacted] and my parents. The cost for the short sale service would be $2500 and $500 to restore my parents credit after the sale was finalized. During the meeting at **. [redacted]'s office in February 2009 **. [redacted] assured my parents that the short sale process would be fast and that it would take a maximum of 3 MONTHS. Therefore, we should begin to look for another home. On April 30, 2009 my brother and I purchased a home through his realty company so that we would be prepared when the house we were living in was sold. A few months went by and the short sale of my parents property was still not complete, by this time my family and I had already moved out of the house since we were re-assured the process wouldn't take much longer. On October 27, 2009 my mother received a phone call from **. [redacted] asking to move into the vacant property because the settlement on his new home was not completed and he didn't have a place to go with all of his belongings. He explained to my mother that his situation would be resolved in two months and in exchange for letting him move in he would pay her $3000 at the settlement of the [redacted] property. My mother trusted him and decided to help him out and did not ask him to sign a contract. A couple of years went by and he continued to occupy the property with no signs of the short sale being completed any time soon. Frustrated with the situation in the summer of 2011 my mother contacted his assistant, [redacted], to request a meeting with **. [redacted] which was set for a Friday at 7 pm at the [redacted] property. The day of the scheduled meeting **. [redacted] called my mother to cancel the appointment arguing that "he was young and deserved to go out and have fun." A few months later, in November 2011 **. [redacted] and my parents met at my house to discuss the situation with the [redacted] home. My mother was infuriated that the short sale had not been completed and with the fact that **. [redacted] had been living in her property for two years, didn't pay rent and had other people living in the property besides him. **. [redacted] agreed this was not a good situation and explained that the banks kept selling the loan making the short sale much more complicated. He agreed to compensate my parents for the time he had been living at the property to smooth things out. Both parties verbally agreed on the amount of $6000.00 at settlement and said he expected to close on this property by January. Again a few months went by and both my mother and father left the country, and I began to deal with **. [redacted]. Finally after much pressure the short sale process seemed to finally be coming to an end. The week of the settlement of the short sale that took place on August 2, 2012, **. [redacted] and I were involved in a verbal argument. **. [redacted] called me to explain that in order to close on the property additional repairs had to be made to the home that would cost around $8000 and therefore he was no longer going to pay my parents the amount he had agreed to. I replied that it was outrageous and that I couldn't believe that with his experience as a realtor and with the time he lived in the home he didn't foresee this problems. And I questioned why the issues were not resolved earlier since he was aware they existed. He explained the buyer had changed his loan type from a conventional loan to an FHA loan which has stricter requirements. He complained that he was also loosing money because this had to come out of his pocket and the buyer was asking him to leave his "pricy" appliances behind. Still in disbelief and furious I demanded **. [redacted] made the utility payments because I had discovered he was 3 month behind. He asked "not to throw him under the bus because that would be [redacted] up." In an attempt to negotiate, I asked **. [redacted] that if he was not going to pay my parents the $6000 he had agreed to for living in their house for 2 years and 9 months, to at least refund them the $3000 they paid him for the short sale services. A service that was free every where. **. [redacted] agreed to pay me in cash at settlement for the late bills, but nothing else because according to him he had done his part. After the closing of the short sale was done on August 2, 2012 and after learning the difficult situation my family was going through **. [redacted] said in the elevator of the office where the closing took place that he would re-consider his decision. I called him a week after that and he said he had to call me back because he was busy. I called him again the next week, with no answer. I tried calling him everyday all that week and no response. This unscrupulous man took full advantage of my mother's good faith in him, and caused her emotional stress. He dragged the short sale process for as long as he could so that he could live rent-free in my parent's home. He does not belong in the customer service field. He is a thief and a liar.Desired Settlement: I would like for my parents to be compensated for the amount of time this man lived in their hose rent-free. He should not be selling houses. His office targets hard working [redacted] families that he can lie to.

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Description: Real Estate

Address: 2911 Hunter Mill Road, Suite 101, Oakton, Virginia, United States, 22124

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