Remex

Complaint: [redacted] I am rejecting this response because:All information has been submitted Regards, [redacted]

Awful companyCompletely unprofessionalI got a notice out of the blue that I had no idea what it was forCalled Remex, they told me to call my insurance co to get an explanation of benefitsMy insurance company called the company in billing question, turns out they are out of business and the new co has no member infoAgain called Remex to share, the female rep on the phone kept cutting me off, wouldn't let me share what my ins company said, was vrude., kept interruptingWhen you get a notice like this out of the blue and you are trying to find out what it's about to get resolution, they keep you on hold forever, tell you to do something like call your insurance co, then your ins co spends time making several long phone calls to understand what is going on, then Remex doesn't want to hear it and is so rude! All in all, I wasted my morning with rude, unprofessional rep who send you on a wild goose chase, complete waste of time, with still no resolutionHighly unfavorable companyI never write negative reviews, only positive, but had horrible experience with Remex

Complaint: [redacted] I am rejecting this response because: I would like the UDF(Universal Data Form) you sent to any and all credit bureaus for my records, which I feel it's every consumer's right, due-in-fact, there's a lot of dishonesty in the debt collection businessLook, it's all over the News and internetSo, please send electronically, here's my email [redacted] Thanks in advance, Regards, [redacted]

We have reviewed the consumer’s most recent communications with regard to this matter As stated in our response to the consumer’s initial complaint, our investigation into this matter is complete It is our position that the complaint filed against Remex, Incby this consumer has no factual or legal basisNevertheless, as a courtesy to this consumer we requested that credit reporting related to the consumer’s account be canceled with the credit bureaus The consumer may inquire with those credit reporting agencies to confirm that their records related to this account have been properly adjusted The consumer should be mindful that there is often a delay between the time data furnishing agencies such as Remex request a cancellation or modification to a consumer’s account and the time the credit reporting agencies’ records are adjusted The consumer should feel free to contact our office to discuss this account further

Complaint: [redacted] I am rejecting this response because:Form has been fax and currently attached Regards, [redacted]

Please see our original response Due to the nature of our relationship with the consumer we are in need of theirpermission to release information to a third party The permission must be received directly from the consumer Please refer them to ouroffice to provide the appropriate authorization The consumer may contact us via telephone, mail, or fax Contact information follows: Remex, Inc.We look forward to assisting the consumer with their concerns