Remington College - Fort Worth Campus

Please allow this correspondence to serve as Remington College’s response to the above referenced complaint of [redacted] (“Complainant”).1/ I will be your point of contact for Remington College on this matter moving forward.Although Complainant claims to have attended Remington College’s Fort Worth campus; she is actually a graduate of Remington College’s Baton Rouge campusNonetheless, we will address Complainant’s allegations in an effort to resolve this matter.Here, Complainant is alleging a dispute with the terms of her enrollment agreementMore specifically, Complainant is a graduate of the Medical Assisting program and claims that she did not receive her diploma after graduationShe also claims that Remington College would not allow her to take the state examAs a resolution, Complainant is requesting a refund of her student loans.1/ Please note that this statement is based upon the investigation of the facts and information reviewed thus far and is submitted for the purpose of aiding the Bureau in its investigation and efforts to conciliate this matterThis statement, while believed to be accurate, does not constitute an affidavit or a binding statement of Remington College’s legal position, nor is it intended to be used as evidence of any kind in any other administrative or court proceeding in connection with Complainant’s allegationsBy submitting this statement, Remington College in no way waives its right to present new or additional information at a later date, for substance or clarificationMoreover, by responding to this charge, Remington College does not waive, and hereby expressly preserves, any and all substantive and procedural defenses that may exist to the complaint and/or Complainant’s allegations.By way of brief background, Remington College is a private, non-profit vocational college that provides practical, hantraining to help prepare students for new careers in fields such as dental assisting, pharmacy technician, and medical assistingComplainant enrolled in the Medical Assisting program at Remington College’s Baton Rouge campus on or about August 24, At the time Complainant graduated, she had an outstanding tuition balance owed to Remington CollegeIt is standard Remington College policy that official transcripts not be released to students who have outstanding balancesFurther, Complainant should have received her diploma when she graduatedIn order to assist Complainant, Remington College prepared a CPN for payments toward the remaining balanceComplainant has not made a payment since and currently has a balance of $owed to Remington CollegeFurthermore, the state of Louisiana does not have a governing body that oversees medical assistants and does not require medical assistants to be licensed or certified so it is unclear to what test Complainant is referring.Based on the forgoing, Remington College adamantly denies any wrongdoing and respectfully requests that this complaint be dismissed without meritIf you should require any additional information, or if I can otherwise be of any further assistance, please do not hesitate to contact me directlyI can be reached at ###-###-####

Please allow this correspondence to serve as Remington College’s response to the above referenced complaint of [redacted] (“Complainant”).1/ I will be your point of contact for Remington College on this matter moving forward.Although Complainant claims to have attended Remington College’s Fort...

Worth campus; she is actually a graduate of Remington College’s Baton Rouge campus. Nonetheless, we will address Complainant’s allegations in an effort to resolve this matter.Here, Complainant is alleging a dispute with the terms of her enrollment agreement. More specifically, Complainant is a graduate of the Medical Assisting program and claims that she did not receive her diploma after graduation. She also claims that Remington College would not allow her to take the state exam. As a resolution, Complainant is requesting a refund of her student loans.1/ Please note that this statement is based upon the investigation of the facts and information reviewed thus far and is submitted for the purpose of aiding the Bureau in its investigation and efforts to conciliate this matter. This statement, while believed to be accurate, does not constitute an affidavit or a binding statement of Remington College’s legal position, nor is it intended to be used as evidence of any kind in any other administrative or court proceeding in connection with Complainant’s allegations. By submitting this statement, Remington College in no way waives its right to present new or additional information at a later date, for substance or clarification. Moreover, by responding to this charge, Remington College does not waive, and hereby expressly preserves, any and all substantive and procedural defenses that may exist to the complaint and/or Complainant’s allegations.By way of brief background, Remington College is a private, non-profit vocational college that provides practical, hands-on training to help prepare students for new careers in fields such as dental assisting, pharmacy technician, and medical assisting. Complainant enrolled in the Medical Assisting program at Remington College’s Baton Rouge campus on or about August 24, 2009. At the time Complainant graduated, she had an outstanding tuition balance owed to Remington College. It is standard Remington College policy that official transcripts not be released to students who have outstanding balances. Further, Complainant should have received her diploma when she graduated. In order to assist Complainant, Remington College prepared a CPN for payments toward the remaining balance. Complainant has not made a payment since 2010 and currently has a balance of $137.96 owed to Remington College. Furthermore, the state of Louisiana does not have a governing body that oversees medical assistants and does not require medical assistants to be licensed or certified so it is unclear to what test Complainant is referring.Based on the forgoing, Remington College adamantly denies any wrongdoing and respectfully requests that this complaint be dismissed without merit. If you should require any additional information, or if I can otherwise be of any further assistance, please do not hesitate to contact me directly. I can be reached at ###-###-####.

Please let this letter serve as a response to the complaint numbered [redacted] that the BetterBusiness Bureau received on April 20, 2017.Remington College denies any wrongdoing; however, in an effort to amicably resolve thecomplaint we will write off the remaining balance of $1,904.15 that the...

student owes to RemingtonCollege. This means that we will no longer make any attempts to collect the debt and the student willno longer owe that money to Remington.We hope that this adequately addresses the complainant’s complaint and that the BetterBusiness Bureau sees fit to close out the complaint. If you should need any further information, pleasedo not hesitate to contact me at [redacted].