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remotesremotes Reviews (2)

Review: On September 5, 2015, at 2:33 p.m., I ordered on line, 2 New Replacement Keyless Entry Remote Key Fob, for a Grand Total of $71.95 (CustomerID# [redacted]) On September 8, 2015, I received an e-mail from RemotesRemotes informing me that my Order #[redacted] was shipped out at 12:00 a.m. that morning. I received my order on September 11, 2015.

After several e-mails with me asking for support on how I could get the Remotes programmed properly, I started going to several key shops in my area to find out whether the Remotes could be programmed.

Since they could not be programmed, the RemottesRemotes poicy is to return within 60 days to get your refund. I called RemotesRemotes on November 3, 2015 and discussed the issue with a Representative and was told to send the Remotes back to them for a refund. I sent them back on November 4, 2015, [redacted] Tracking # [redacted], and they were delivered to them on November 6, 2015.

I have tried to get my refund back, but RemotesRemotes keeps telling me that I do not qualify for the return because the 60 day period had expired. THAT WAS NOT THE CASE! I am 76 years of age and cannot afford to lose $71.95, and I will be more than happy to fax you copies of all documented paperwork that I have, to prove what I am saying.

Thank you for your assistance,


Review: I ordered 2 keyless remotes for a 2007 [redacted] one worked fine and the other did nothing. I emailed them and switched batteries like I was asked and still nothing. after emailing them back I decided to call the 800# and got no where in a hurry. if I returned the defective one once they got it back and determined it didn't work and was not my fault they would send a replacement. this is shoddy at best and I feel they need to stand behind what they sale. even if it is a $10 piece of plastic.Desired Settlement: a new replacement sent immediately with a return label to ship the defective one back to them at their cost

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Description: Retail Stores

Address: PO Box 2457, Farmingdale, New Jersey, United States, 07727


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