Renaissance at Stoney Creek

Ref: ID [redacted] December 14, I received the original report from the tenants of this apartment on 12/3/in reference to their windows being wetWe ask them several questions and determined that the reason why they were wet is because of condensationI sent both my maintenance staff to the apartment and they also determined that there was condensation on the windowsA couple of days later (12/8/15) the tenant called again and wanted something done about air coming in through the windowsWe explained to them that maintenance was backed up, but would come up to look at the windows againMaintenance went to the unit and replaced the beading on the windows in question on 12/11/The only thing that we told them we could not 'fix" was the condensationI do not have any report of a room not warming up or anything about the front door_

Ref: ID [redacted] November 13, Between November 2nd & 4th my maintenance staff was painting the apartment that is directly above the customer's apartmentOn November 4th, while painting, the door to the apartment and all windows were left openThe painting was completed around 12:pm that dayMaintenance continued to work in the apartment doing minor non-paint related repairs until around 3:pm that same day_ The entire time the door and windows were left openWhen they were finished in the apartment, the doors and windows were closed and lockedAround 3:that same day, the resident (complainant) came into the office stating that she could smell paint in her apartmentWe told her we had been painting in the apartment above her and suggested she open the windows in her apartment to air it out some as wellMaintenance was working on other things at the time, but I ask them to go back to the upstairs unit and open the back windowThe resident came in again around 5:pm stating that she could still smell the paintAs soon as someone was available, the window was opened in the upstairs unit This window remained open all nightThis is the only complaint that we have received regarding the smell of paint in apartments

Ref: ID *** December 14, I received the original report from the tenants of this apartment on 12/3/in reference to their windows being wetWe ask them several questions and determined that the reason why they were wet is because of condensationI sent both my maintenance staff to the
apartment and they also determined that there was condensation on the windowsA couple of days later (12/8/15) the tenant called again and wanted something done about air coming in through the windowsWe explained to them that maintenance was backed up, but would come up to look at the windows againMaintenance went to the unit and replaced the beading on the windows in question on 12/11/The only thing that we told them we could not 'fix" was the condensationI do not have any report of a room not warming up or anything about the front door_

Ref: ID [redacted] November 13, 2015 Between November 2nd & 4th my maintenance staff was painting the apartment that is directly above the customer's apartment. On November 4th, while painting, the door to the apartment and all windows were left open. The painting was completed around 12:30 pm...

that day. Maintenance continued to work in the apartment doing minor non-paint related repairs until around 3:00 pm that same day_ The entire time the door and windows were left open. When they were finished in the apartment, the doors and windows were closed and locked. Around 3:30 that same day, the resident (complainant) came into the office stating that she could smell paint in her apartment. We told her we had been painting in the apartment above her and suggested she open the windows in her apartment to air it out some as well. Maintenance was working on other things at the time, but I ask them to go back to the upstairs unit and open the back window. The resident came in again around 5:15 pm stating that she could still smell the paint. As soon as someone was available, the window was opened in the upstairs unit This window remained open all night. This is the only complaint that we have received regarding the smell of paint in apartments.

Ref: ID [redacted]
letter-spacing: -0.15pt;">December 14, 2015 I received the original report from the tenants of this apartment on 12/3/15 in reference to their windows being wet. We ask them several questions and determined that the reason why they were wet is because of condensation. I sent both my maintenance staff to the apartment and they also determined that there was condensation on the windows. A couple of days later (12/8/15) the tenant called again and wanted something done about air coming in through the windows. We explained to them that maintenance was backed up, but would come up to look at the windows again. Maintenance went to the unit and replaced the beading on the windows in question on 12/11/15 The only thing that we told them we could not 'fix" was the condensation. I do not have any report of a room not warming up or anything about the front door_

Ref: ID [redacted] November 13, 2015 Between November 2nd & 4th my...

maintenance staff was painting the apartment that is directly above the customer's apartment. On November 4th, while painting, the door to the apartment and all windows were left open. The painting was completed around 12:30 pm that day. Maintenance continued to work in the apartment doing minor non-paint related repairs until around 3:00 pm that same day_ The entire time the door and windows were left open. When they were finished in the apartment, the doors and windows were closed and locked. Around 3:30 that same day, the resident (complainant) came into the office stating that she could smell paint in her apartment. We told her we had been painting in the apartment above her and suggested she open the windows in her apartment to air it out some as well. Maintenance was working on other things at the time, but I ask them to go back to the upstairs unit and open the back window. The resident came in again around 5:15 pm stating that she could still smell the paint. As soon as someone was available, the window was opened in the upstairs unit This window remained open all night. This is the only complaint that we have received regarding the smell of paint in apartments.