Renaissance Design Build Inc

ID ***
The purpose of this letter is to submit a response to the above referenced complaintOn March 20, at 9:AM our firm conducted a Fact-Finding Inspection at the complainants single-family residence as contracted by the *** *** *** (***)We conducted a
full investigation regarding the house and produced a report with attached photographs for our client ***At the time of the investigation the homeowner showed us documentation regarding many structural repairs that had already been competed prior to our investigationAll interior walls had been recently repainted and repair work was finishedOur inspection was accurate of current conditions of the house at the time of our inspectionThank you for the opportunity to respond to this complaintIf you have any further questions please give me a call
Sincerely, Renaissance Design Build, Inc
*** ** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
No warranty is voided because you work/fix a problemSee you in arbitrations
Regards,
*** ***

The information regarding doors etcwas included in our report to our client. It's our understanding that the Warranty was most likely voided since the homeowner did work on house prior to Warranty Company being involvedAlthough that's really a question for Mr* *** attorney, regarding this matter. Once again we can only report conditions of the house at the time of our investigation
Respectfully Submitted,
Renaissance Design Build, Inc.
*** ** ***, P.E

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
I do not accept the response.  There had only been one foundation repair and the cracks in the ceiling had been repaired, but were still very visible as to the fact that even after repairing them they are still very visible due to a "root problem" that we're trying to get [redacted] to correct. Even after the foundation repair the doors are still not placed correctly when shut and not all of them latch, which was very evident when the inspection was done.  You can't tell me that there was no evidence of nothing wrong with the home.
Regards,
[redacted]