Renaissance Pere Marquette Hotel Reviews (1)
Renaissance Pere Marquette Hotel Rating
Description: Hotels
Address: 817 Common Street, New Orleans, Louisiana, United States, 70112
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Review: During a business trip a bellboy at the Renaissance hotel roughly handled my luggage and damaged it severely. I followed up with the hotels staff and was forwarded onto their loss prevention officer Ruthie K[redacted]. She seemed very helpful, but was unable to fully process my damage report. I was then assigned to Laquesha Williams, who for a period of over a month has been completely unresponsive to email and phone. They have made no attempt to remedy their negligent behavior and resulting injury to property.Desired Settlement: Would like a follow up call or email from a manager and replacement of my damaged luggage.
Consumer
Response:
At this time, my complaint, ID 10659960 regarding Renaissance Pere Marquette Hotel has been resolved.
Sincerely,[redacted]