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RenoNation Reviews (3)

I texted *** several times and phoned as well about my complaints and requests to fix themHe is very well aware of my dissatisfaction with his work at the end of the project, which is why he won't respond to my texts or callsHe did speak to my wife while I was present and told her he would fix the dryer vent issue which he failed to doThe attached email is the first time I was notified of the outstanding balance, not in July as he claimsAlso, the invoice does not show which items have been paid for and which haven'tAll previous invoices have been paid in fullI haven't gone through the entire invoice but right away I noticed that on the original invoice I was charged $for the gas dryer line installOn the most recent (fake) invoice the charge was increased to $That item had been paid for and settledThis invoice seems fake and fraudulentWhy are the invoice amounts changing after the bill has been paid?
Again, ***, you are not competent enough to fix the work you startedYou intentionally ran a dryer exhaust vent into my houses HVAC system risking my families health and safety as well as presenting a structural problem with my house by dumping extremely humid exhaust back into the houseThere is no way I would let you back in my house to fix the issuesPlease remit the $to compensate me for your dangerous and faulty work
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
*** ***

To whom it may concern,I have spoke with Mr*** on several separate occasion through out our working relationship as he was our main point of contact. I am willing to address several of the topics Mr*** has addressed in his complaint. First of all we never received
any complaints from Mr*** in any way about his dissatisfied service he received all the while we worked in his home. Our work load was finished on or before July 4th 2015. I ask that he simply supply any and all email requests of service that he may have sent us in the past. I do have other emails from Mr*** in regards to us adding other requested work. I guess I am having a hard time understanding if he was so unhappy with our quality of work and/or the safety in how we performed these repairs why he would continue to use our services and ADD more work to our initial bid for services. We have never received any complaints from Mr*** until we submitted a past due bill very small as it was for service renderedThis bill was submitted via email to Mr*** and we never received an email back but we did how ever in the following days receive a complaint via yelp.com we reached out several times to Mr*** by phone but never were able to make contact with him. Again we sent another bill of past due amount on September the 14th asking for final payment and now we are receiving this complaint from the Revdex.com. At this time we are denying his request for a refund of $dollars and again ask that he please pay the outstanding invoice to prevent this matter from ending in collection efforts.Thank you,*** ***BCH-HMD SP414-254-

I reject ***'s assertion that I owe him $on balance. He submitted an invoice for approximately $and I have paid him approximately $(with PayPal and cashed check records to prove it). Also, *** never completed some of the work as noted earlier, as well as illegally improperly installing the dryer ventBoth of which have cost me approximately $to remedy. Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
*** ***

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