Renovation Network LLC

Business Response:In reply to the accusations on the complaint:Customer signed, dated and received all copies of the retail finance company's contract, the Pa HIC home improvement contract and the completion form.She then verified to the home improvement company and the finance company that the work was completed and the job fundedALL WORK stated on the UNALTERED contract was COMPLETED and VERIFIED by the customerShe then requested additional work to be done = finish the basementThis homeowner has a licensed daycare in her homeDUE TO THE SEVERITY OF THE FOLLOWING CODE VIOLATIONS AT THE SITE, THE COMPANY REFUSES TO PERFORM ANY ADDITIONAL WORK:CODE PAINT =peeling paint on the exterior, beyond the work that was done.Children were present when the work was performed on the inside and outside of the homeThe owner did not require any clearance checks or inform us not to do work while the daycare was open.CODEMAXIMUM NUMBER OF CHILDREN = Upon the initial visit to view the interior plumbing work, the crew observed children present at the home daycare, including infants and very young pre-school toddlers.CODE SUPERVISION OF CHILDREN = The owner came outside on three different occasions to show the work she was requesting to have done, leaving the children inside alone and unsupervisedNo other adults were present.CODE UNSAFE AREAS IN OUTDOOR SPACE = There are no railings on the front steps to the homeThe entire front and side porch has a greater than foot drop off to the ground with no railings or natural barriersThe daycare is located at a very busy, DANGEROUS INTERSECTION, with NO GATES or FENCING to restrict the children from these unsafe areas.CODE NONCOMPLIANCE of the requirements of the CPSL due to the VIOLATIONS listed above[redacted] This is in response to your request for additional work to be done on your home.All work on the signed contract between [redacted] and Renovation Network LLCdated 10/18/have been completed and verified completed by Ms*** to Renovation Networkand [redacted] Finance.Ms *** operates a home daycare business in her home License number [redacted] At the time the work was being performed on your home, the following violations were noted:Code PaintPeeling paint on exterior of home beyond work that was performed.Children were present at the time the work was performed on the inside and outside of the homeThe laborers did not have child clearance checks- Ms [redacted] did not require any checks or inform Renovation Network not to do the work while the children were present.Code Supervision of ChildrenMs *** came outside on different occasions to show the work she was requesting to have done on the outside of her home, leaving the children inside alone and unsupervisedNo other adults were presentCode Maximum number of childrenUpon initial visit with crew to view the interior work, it was noted children were present at the day care home, including infants and very young pre-school toddlers.Code Unsafe areas in outdoor space There are no railings on the front steps to the homeThe entire front porch of the home has a greater than foot drop-off to the ground with no railings, gates or natural barriers.The daycare is located at the very busy intersection of [redacted] and [redacted] Avenues, with no gates or fencing to restrict the children from these unsafe areas.Code Noncompliance to meet the requirements of the CPSL Due to above code violations.Due to the severity of the code violations at the site,Renovation Network LLC refuses to preform any additional work on your home

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below Regards, [redacted] ***

Business Response:In reply to the false accusations on the complaint:Customer signed, dated and received all copies of the retail finance company's contract, the Pa HIC home improvement contract and the completion form.She then verified to the home improvement company and the finance company that...

the work was completed and the job funded. ALL WORK stated on the UNALTERED contract was COMPLETED and VERIFIED by the customer. She then requested additional work to be done = finish the basement. This homeowner has a licensed daycare in her home. DUE TO THE SEVERITY OF THE FOLLOWING CODE VIOLATIONS AT THE SITE, THE COMPANY REFUSES TO PERFORM ANY ADDITIONAL WORK:CODE 3290.75 PAINT =peeling paint on the exterior, beyond the work that was done.Children were present when the work was performed on the inside and outside of the home. The owner did not require any clearance checks or inform us not to do work while the daycare was open.CODE3290.51 MAXIMUM NUMBER OF CHILDREN = Upon the initial visit to view the interior plumbing work, the crew observed 7 children present at the home daycare, including infants and very young pre-school toddlers.CODE 3290.113 SUPERVISION OF CHILDREN = The owner came outside on three different occasions to show the work she was requesting to have done, leaving the children inside alone and unsupervised. No other adults were present.CODE 3290.61 UNSAFE AREAS IN OUTDOOR SPACE = There are no railings on the front steps to the home. The entire front and side porch has a greater than 3 foot drop off to the ground with no railings or natural barriers. The daycare is located at a very busy, DANGEROUS INTERSECTION, with NO GATES or FENCING to restrict the children from these unsafe areas.CODE 3290.12 NONCOMPLIANCE of the requirements of the CPSL due to the VIOLATIONS listed above.[redacted]
This is in response to your request for additional work to be done on your home.All work on the signed contract between [redacted] and Renovation Network LLCdated 10/18/2017 have been completed and verified completed by Ms. [redacted] to Renovation Networkand [redacted] Finance.Ms [redacted] operates a home daycare business in her home License number [redacted] At the time the work was being performed on your home, the following violations were noted:Code 3290.75 PaintPeeling paint on exterior of home beyond work that was performed.Children were present at the time the work was performed on the inside and outside of the home. The laborers did not have child clearance checks- Ms. [redacted] did not require any checks or inform Renovation Network not to do the work while the children were present.Code 3290.113 Supervision of ChildrenMs [redacted] came outside on 3 different occasions to show the work she was requesting to have done on the outside of her home, leaving the children inside alone and unsupervised. No other adults were presentCode 3290.51 Maximum number of childrenUpon initial visit with crew to view the interior work, it was noted 7 children were present at the day care home, including infants and very young pre-school toddlers.Code 3290.61 Unsafe areas in outdoor space There are no railings on the front steps to the homeThe entire front porch of the home has a greater than 3 foot drop-off to the ground with no railings, gates or natural barriers.The daycare is located at the very busy intersection of [redacted] and [redacted] Avenues, with no gates or fencing to restrict the children from these unsafe areas.Code 3290.12 Noncompliance to meet the requirements of the CPSL Due to above code violations.Due to the severity of the code violations at the site,Renovation Network LLC refuses to preform any additional work on your home

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Regards,
[redacted]