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Rent A Stuff

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Rent A Stuff Reviews (4)

Complaint # [redacted] Customer filed a statement on September 13th, On May 13, 2015, [redacted] entered a purchase agreement with Rent A stuff for bedroom furniture and a refrigerator [redacted] contracts was for months due on the 13th of each month with a day grace period after the due dateA reinstatement fee would apply if timely payments were not receivedAfter three months [redacted] started mailing a payment by check usually not in full payment amountWe called and informed the renter that the payment was short and that we do not take checksWe soon did not have a good contact phone number and her references asked us not to contact them anymoreWe would leave notes on her residence to try to make contactWhen a customer is in breach of contact we have right to possession of the propertyIn the contract the customer agrees to return the property, if they fail to comply with this it is consider theft of propertyAll we desire is to receive the balance owed on the property or returnedIf neither happens I will be forced to file theft charges of property

Responding to complaint: Ms*** did enter into a contract with us for a bedroom set and tableI offered to reduce her payments in half for months for them to recover for the hard time that she has mentionedShe just wanted to return to the tableI explained that she was under contract
and it was a special order itemUnder contract it is a month minimum payment plan before it can be release from the contractShe wanted to put towards her account and stated that would be great and she could have skipped payments for months till they worked out whatever happenBut she decided to return the table and bed setI am releasing her from her contractsEven though she owes for breaking the contractI will not be taking any steps to collect thisI will write it off

Complaint* ***
I am rejecting this response because:
Regards,
*** ***the table was under a whole different contract stated amount but it did not say u had to continue paying for it if u had to return she took my payment and put it towards items I don’t have so therefor told me my bedroom furniture was still late however so basically bullied me into returning everything this was a rip off and I will not suggest to anymore people as I did and she made money off of our friend’s purchase either way she came out so far ahead and it’s wrong to rob someone of furniture they had been paying for months and bully them to return I shouldn’t have to pay for something I don’t have no more that she is reselling to make her money back

Complaint #[redacted]Customer filed a statement on September 13th, 2017.  On May 13, 2015, [redacted] entered a purchase agreement with Rent A stuff for bedroom furniture and a refrigerator. [redacted] contracts was for 24 months due on the 13th of each month with a 10 day grace period after...

the due date. A 25.00 reinstatement fee would apply if timely payments were not received. After three months [redacted] started mailing a payment by check usually not in full payment amount. We called and informed the renter that the payment was short and that we do not take checks. We soon did not have a good contact phone number and her references asked us not to contact them anymore. We would leave notes on her residence to try to make contact. When a customer is in breach of contact we have right to possession of the property. In the contract the customer agrees to return the property, if they fail to comply with this it is consider theft of property. All we desire is to receive the balance owed on the property or returned. If neither happens I will be forced to file theft charges of property.

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Address: 503 Craik St, Marlin, Texas, United States, 76661-2822

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