Supervisor had call my home when I was not home and had asked my daughter where I was, and because she had just woken up she didn't know where I had went He called her a *** and told her " your mother is a *** my daughter told him he had no right talking about my mom like that
I told them to pick up a sofa I didn't need and they call everyday and harass me for a payment instead of picking it up and threaten to call my references if I don't pay asap
Rent all took two payments out of my account today without authorizationWhen I called the business I got hung up on and one guy told me to call tomorrow to speak to manager..very rude people working there that don't help yet they push you to purchase more stuff from them
Product_Or_Service: Bunk bed
Received a call from this business today, the person calling refused to give me the name of the person calling Said his name was "Santa Claus"He called me a liar who doesn't pay her bills He was very ignorant and rude while on the phone, He had also phoned previously and again refused to give his name, he spoke to my mother, when I was at work, a*** I had spoken to someone on Monday, saying that I would be making the payment on TuesdayI have caller display, and I spoke to that person Monday May 30th at 5:45pmI phoned the store back I asked to speak to the manager, they gave me over to the asstmanager HollyI had to call back twice in order to get their namesCollin- the one I spoke to on the phoneWhen I spoke to holly she said no that I did not speak to anyone on MondayI told her that they had no right to phone my place and speak to anyone answering the phone in that mannerShe said that they have every right to phone my place and t
I had rented furniture from rent all super centre the first night I slept on the couch I got bit by bed bugs I checked seems interior of love seat it is infested I brought the love seat and other furniture back they were rude treated me as if I was in wrong for onebut now I have to get my home sprayed for bugs do all this cleaning bag all my stuff and have to worry about my homeI talked to manager and he asked if I had bed bugs I told him that the love seat had bugs so I don't no yet if they spread through house and all he told me was that wait and see if I have them which is ridiculous I will not wait and see and let them multiply I am addressing this issue immediately in the case is does get worsethey are the ones that put a bug infested couch in my home and I'm left responsible to deal with it the right thing for them to do is show me that they are remorseful for putting my family in this situation and have my home sprayed or reimburse me for the spray bed bug covers taking ev
I have multiple complaints about this company they not only harassed me by calling me multiple times a day but they called my references and harassed them by calling them namesWe don't owe them anything I made payments, of $and of $that covered the month and a half we didn't not pay them because of our broken bed that they refused to fix or replaced so we told them to pick up their stuff and we weren't gonna be dealing with them anymore well a couple weeks later they start calling saying we have to pay for the broken bed and that we still have their products when they came and picked everything up, also in the contract or when you get something they say if you can't pay or don't want the products anymore they will come pick up it up and that's it you don't have to worry about payments or anything but they are still trying to charge us $for the broken bed that we only owned for months was supposed to be covered under warranty, now they sent it to collection an
At approximately the end of June 2018., I spoke with David in Sales at the McPhillips locationThey had called me regarding a free TV with a purchase of furnitureI asked if they had two recliners that were used or had been returned as long as they were clean and not torn.David said we have two as a mater of fact but they are matching ones and I will throw in a free tv with themI asked how much and he said $plus tax for them bothI said sure I will take them but how much a month and he said $per month till paid for and of course that free tvSo I said sure when can you deliver and take the seven year old leather recliners that we bought from you, that you made me pay for, that started peeling about a month after we bought them from youawayAnd he said we seldom have our drivers do that but I'll request they haul them away for you, when they deliver the chairs and of course that free tv I said okay and my husband will sign the contract and leave us a copy when
I have a complaint about the Staff at Rentall calling my former employer where I haven't worked for years and giving out confidential information I have a complaint that Rentall Staff are calling my references while they are busy at work
Product_Or_Service: Sofa
They are a very understanding business and have always helped meI think the customer service is above parIf you're honest with them they are nothing but fair with youIf you're looking for good stuff give them a tryI've enjoyed years of great service from them and would definitely recommend themHolly's niceDave and Joe are cool and so are everyone else I dealt with thereSatisfied and happy,***
I did not buy anything from them and they keep calling even after they were told to stop calling they are calling my phones and wont listen to me and it was another family member that got stuff but they are harassing me
I have been receiving phone calls for the last few months from Rent-All Super Centre Inc., located in Winnipeg, MB at McPhillips StreetTheir phone # is (204) 989-They have been trying to locate one of their customers, who has used me a reference & who has obviously not been paying their billI have told them on several occasions that they, Rent-All, did not have permission to use my name without checking with me first and to please quit calling me!!
I believe, that when it comes to financial agreements, that references should be checked! Can you please help me with this situation, as I do not want to have to change my number at MY cost for them to leave me alone!
I have been off work for Since February 3/for surgery and have gone back to work full time as of April 5,I advised them that I couldn't make a payment until the 14/04/and then I would pay the remaining balance at the end of the monthRandy * advised that they couldn't accept thatHowever my payments for the product are finishedI have the receiptI just haven't been able to catch up with the NSF charges that they incurred for me when they did not switch my banking information over and were trying to take it out of my old account when they had the direct deposit information
I received a phone call today from a man in which he repeated a customer's name repeatedly, rudely, aggressively *** After the third time of him doing this I stated "I don't understand, where are you calling from'" at which point he hung up on meI called back and discovered it was Rent all (I have never had any dealings with them)I spoke with a call taker apprised him of the situation and asked to be transferred to a managerI spoke with the "collections manager" and relayed what had transpired and asked why they called , I also advised I was concerned that the call was coming in on a number that I utilize for work and expressed concerns over the nature and delivery of the call and further relayed the gentleman that had contacted me sounded to potentially *** When I asked why they were calling he advised they were looking for a previous co-worker of mine who had used me as a referenceI told him we no loner maintained contactI asked him why the first call
I received a bed from Rent all and the bed broke after months I told them I am not paying for the bed and will not pay for it as it is broken I have been called from the Gentleman Colin, Allen about this situation and have been call names I was also told by Allen no we are not picking up the bed as I have bedbugs I have never been so insulted in my life They are rude, *** and just do not care about customer service
they sold us goods on a bill and then decided even though we have it in writing they wouldn't give us all the items we were promised after months because the promo was over and we told them we didn't want the deal if it wasn't included so they went ahead and put it on the bill and then simply would not honor it
Product_Or_Service: couches with free tv
Account_Number: ***
This started April 13,
I ordered a rent-to-own iPad Air over the telephone and had it delivered the same dayI used it for a couple days to prepare my school work, but being that I was presently homeless I decided that I needed a bed more than school technologySo I phoned to request a refund being under the impression that they would honour it in Customer ServiceI wasn't advised during the sale, or at the time of delivery that the apparent initial payment was non-refundableSo at first I was passive about it, but due to my situation I wasn't willing to accept that there was "nothing" that could be done
I made arrangements with the sales associate, Darrell to have the iPad credited for a bedHe arranged to have it delivered on Friday, May 5th in the eveningI phoned the Thursday to change the delivery time to that day, only to be advised management did not approve of the credit and they wanted another down payment to start a new contractHad I not of phoned, I woul
Took money out of bank account they admit they already receivedAnd its been over a month since I told them about rip in couch and still not fixed
On January ,they took $out of my bank accountThey admitted to already receiving this money and now this has put me $in the hole with my bank
Also before Christmas I sent a email with pictures to them regarding my tear in my couch and was told it would be fixed but still has not and its been over a month
Rent All Super Centre has been calling my son's cell phone on the daily (Appears as 'Rent All Super' when they call) My son showed me his phone while they were calling, so I answered & they had already hung up I called the # right back I knew the instant the man answered the phone that I would have trouble The tone of his voice sounded annoyed, spoke so quick I had to listen really closely to get exactly what he saidHe basically asked which department to transfer my call I explained to him I wasn't sure which department and asked him if he could assist at directing me to the correct departmentI began by explaining the situation and asked the man politely that I'd like my year old son's # removed from their calling listHe repeatedly asked me who was called on my sons # and I explained to him over & over that my years old son doesn't answer unrecognized phone #'s & so I wasn't sure whom they were trying to reach I also explained to the man that my son just recentl
Hello and please be aware of this business.....the staff there are extremely rude and continually call even after you have made arrangements for a late payment which has been approved
I have been called *** *** many *** things These things have also been told to my children when they may answer the phone and they are 17, and My daughter came to me frantic asking why they were calling me such awful things...I have been threatened many times *** *** I have an anxiety issue *** as well as depression and these staff members have sent me spiraling downward with many attacks *** *** I know this is hard to believe but trust me it is the truth!!! This is also about a $a month payment that may occassionally late by a week although I have called and spo
Contacted this location to ask for a manager or Regional Managers contact information to file a complaintGot degraded by Holy Assistant Manager
I contacted this company to request a regional Managers information to file a complaint,I was advised that there isn't one and all complaints go to this locationI asked for a Manager direct contact information was again told that I can leave my complaint with Holy the Assistant ManagerI proceeded to speak to her in a calm non condescending tone and she started getting more and more frustrated and eventually started yelling at meI was wanting to file a complaint because we are getting calls for a person that we do not know who used our number as a reference number to purchase some goods from their storeI was only trying to see how we go about getting our number removed from their call list and Holy Assistant Manager kept screaming at meShe then began to degrade me *** I remained calm a
Supervisor had call my home when I was not home and had asked my daughter where I was, and because she had just woken up she didn't know where I had went He called her a *** and told her " your mother is a *** my daughter told him he had no right talking about my mom like that
I told them to pick up a sofa I didn't need and they call everyday and harass me for a payment instead of picking it up and threaten to call my references if I don't pay asap
Rent all took two payments out of my account today without authorizationWhen I called the business I got hung up on and one guy told me to call tomorrow to speak to manager..very rude people working there that don't help yet they push you to purchase more stuff from them
Product_Or_Service: Bunk bed
Received a call from this business today, the person calling refused to give me the name of the person calling Said his name was "Santa Claus"He called me a liar who doesn't pay her bills He was very ignorant and rude while on the phone, He had also phoned previously and again refused to give his name, he spoke to my mother, when I was at work, a*** I had spoken to someone on Monday, saying that I would be making the payment on TuesdayI have caller display, and I spoke to that person Monday May 30th at 5:45pmI phoned the store back I asked to speak to the manager, they gave me over to the asstmanager HollyI had to call back twice in order to get their namesCollin- the one I spoke to on the phoneWhen I spoke to holly she said no that I did not speak to anyone on MondayI told her that they had no right to phone my place and speak to anyone answering the phone in that mannerShe said that they have every right to phone my place and t
I had rented furniture from rent all super centre the first night I slept on the couch I got bit by bed bugs I checked seems interior of love seat it is infested I brought the love seat and other furniture back they were rude treated me as if I was in wrong for onebut now I have to get my home sprayed for bugs do all this cleaning bag all my stuff and have to worry about my homeI talked to manager and he asked if I had bed bugs I told him that the love seat had bugs so I don't no yet if they spread through house and all he told me was that wait and see if I have them which is ridiculous I will not wait and see and let them multiply I am addressing this issue immediately in the case is does get worsethey are the ones that put a bug infested couch in my home and I'm left responsible to deal with it the right thing for them to do is show me that they are remorseful for putting my family in this situation and have my home sprayed or reimburse me for the spray bed bug covers taking ev
I have multiple complaints about this company they not only harassed me by calling me multiple times a day but they called my references and harassed them by calling them namesWe don't owe them anything I made payments, of $and of $that covered the month and a half we didn't not pay them because of our broken bed that they refused to fix or replaced so we told them to pick up their stuff and we weren't gonna be dealing with them anymore well a couple weeks later they start calling saying we have to pay for the broken bed and that we still have their products when they came and picked everything up, also in the contract or when you get something they say if you can't pay or don't want the products anymore they will come pick up it up and that's it you don't have to worry about payments or anything but they are still trying to charge us $for the broken bed that we only owned for months was supposed to be covered under warranty, now they sent it to collection an
At approximately the end of June 2018., I spoke with David in Sales at the McPhillips locationThey had called me regarding a free TV with a purchase of furnitureI asked if they had two recliners that were used or had been returned as long as they were clean and not torn.David said we have two as a mater of fact but they are matching ones and I will throw in a free tv with themI asked how much and he said $plus tax for them bothI said sure I will take them but how much a month and he said $per month till paid for and of course that free tvSo I said sure when can you deliver and take the seven year old leather recliners that we bought from you, that you made me pay for, that started peeling about a month after we bought them from youawayAnd he said we seldom have our drivers do that but I'll request they haul them away for you, when they deliver the chairs and of course that free tv I said okay and my husband will sign the contract and leave us a copy when
I have a complaint about the Staff at Rentall calling my former employer where I haven't worked for years and giving out confidential information I have a complaint that Rentall Staff are calling my references while they are busy at work
Product_Or_Service: Sofa
They are a very understanding business and have always helped meI think the customer service is above parIf you're honest with them they are nothing but fair with youIf you're looking for good stuff give them a tryI've enjoyed years of great service from them and would definitely recommend themHolly's niceDave and Joe are cool and so are everyone else I dealt with thereSatisfied and happy,***
I did not buy anything from them and they keep calling even after they were told to stop calling they are calling my phones and wont listen to me and it was another family member that got stuff but they are harassing me
I have been receiving phone calls for the last few months from Rent-All Super Centre Inc., located in Winnipeg, MB at McPhillips StreetTheir phone # is (204) 989-They have been trying to locate one of their customers, who has used me a reference & who has obviously not been paying their billI have told them on several occasions that they, Rent-All, did not have permission to use my name without checking with me first and to please quit calling me!!
I believe, that when it comes to financial agreements, that references should be checked! Can you please help me with this situation, as I do not want to have to change my number at MY cost for them to leave me alone!
I have been off work for Since February 3/for surgery and have gone back to work full time as of April 5,I advised them that I couldn't make a payment until the 14/04/and then I would pay the remaining balance at the end of the monthRandy * advised that they couldn't accept thatHowever my payments for the product are finishedI have the receiptI just haven't been able to catch up with the NSF charges that they incurred for me when they did not switch my banking information over and were trying to take it out of my old account when they had the direct deposit information
I received a phone call today from a man in which he repeated a customer's name repeatedly, rudely, aggressively *** After the third time of him doing this I stated "I don't understand, where are you calling from'" at which point he hung up on meI called back and discovered it was Rent all (I have never had any dealings with them)I spoke with a call taker apprised him of the situation and asked to be transferred to a managerI spoke with the "collections manager" and relayed what had transpired and asked why they called , I also advised I was concerned that the call was coming in on a number that I utilize for work and expressed concerns over the nature and delivery of the call and further relayed the gentleman that had contacted me sounded to potentially *** When I asked why they were calling he advised they were looking for a previous co-worker of mine who had used me as a referenceI told him we no loner maintained contactI asked him why the first call
I received a bed from Rent all and the bed broke after months I told them I am not paying for the bed and will not pay for it as it is broken I have been called from the Gentleman Colin, Allen about this situation and have been call names I was also told by Allen no we are not picking up the bed as I have bedbugs I have never been so insulted in my life They are rude, *** and just do not care about customer service
they sold us goods on a bill and then decided even though we have it in writing they wouldn't give us all the items we were promised after months because the promo was over and we told them we didn't want the deal if it wasn't included so they went ahead and put it on the bill and then simply would not honor it
Product_Or_Service: couches with free tv
Account_Number: ***
This started April 13,
I ordered a rent-to-own iPad Air over the telephone and had it delivered the same dayI used it for a couple days to prepare my school work, but being that I was presently homeless I decided that I needed a bed more than school technologySo I phoned to request a refund being under the impression that they would honour it in Customer ServiceI wasn't advised during the sale, or at the time of delivery that the apparent initial payment was non-refundableSo at first I was passive about it, but due to my situation I wasn't willing to accept that there was "nothing" that could be done
I made arrangements with the sales associate, Darrell to have the iPad credited for a bedHe arranged to have it delivered on Friday, May 5th in the eveningI phoned the Thursday to change the delivery time to that day, only to be advised management did not approve of the credit and they wanted another down payment to start a new contractHad I not of phoned, I woul
Took money out of bank account they admit they already receivedAnd its been over a month since I told them about rip in couch and still not fixed
On January ,they took $out of my bank accountThey admitted to already receiving this money and now this has put me $in the hole with my bank
Also before Christmas I sent a email with pictures to them regarding my tear in my couch and was told it would be fixed but still has not and its been over a month
Rent All Super Centre has been calling my son's cell phone on the daily (Appears as 'Rent All Super' when they call) My son showed me his phone while they were calling, so I answered & they had already hung up I called the # right back I knew the instant the man answered the phone that I would have trouble The tone of his voice sounded annoyed, spoke so quick I had to listen really closely to get exactly what he saidHe basically asked which department to transfer my call I explained to him I wasn't sure which department and asked him if he could assist at directing me to the correct departmentI began by explaining the situation and asked the man politely that I'd like my year old son's # removed from their calling listHe repeatedly asked me who was called on my sons # and I explained to him over & over that my years old son doesn't answer unrecognized phone #'s & so I wasn't sure whom they were trying to reach I also explained to the man that my son just recentl
Hello and please be aware of this business.....the staff there are extremely rude and continually call even after you have made arrangements for a late payment which has been approved
I have been called *** *** many *** things These things have also been told to my children when they may answer the phone and they are 17, and My daughter came to me frantic asking why they were calling me such awful things...I have been threatened many times *** *** I have an anxiety issue *** as well as depression and these staff members have sent me spiraling downward with many attacks *** *** I know this is hard to believe but trust me it is the truth!!! This is also about a $a month payment that may occassionally late by a week although I have called and spo
Contacted this location to ask for a manager or Regional Managers contact information to file a complaintGot degraded by Holy Assistant Manager
I contacted this company to request a regional Managers information to file a complaint,I was advised that there isn't one and all complaints go to this locationI asked for a Manager direct contact information was again told that I can leave my complaint with Holy the Assistant ManagerI proceeded to speak to her in a calm non condescending tone and she started getting more and more frustrated and eventually started yelling at meI was wanting to file a complaint because we are getting calls for a person that we do not know who used our number as a reference number to purchase some goods from their storeI was only trying to see how we go about getting our number removed from their call list and Holy Assistant Manager kept screaming at meShe then began to degrade me *** I remained calm a