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Rent Cred

123 Manchester Rd SE, Calgary, Alberta, Canada, T2G 0Z6

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do not do business with company. I changed my banking info 3 weeks ago and they are still taking money out of an account that I have changed. I spoke to 2 people both not useful. both told me that even tho I changed my banking info that it doesn't matter and im in the wrong for calling them.

Rent Cred Response • Dec 13, 2018

Initial Business Response /(1000, 5, 2018/11/29) */
As a response to your concern, we tried resolving this matter in the best possible way by refunding an amount of $20.00. ( one months service fee)

The main cause of this misunderstanding is our client at the time believed that we would refund for multiple non sufficient funds that were charged by the clients bank for not making a payment on time. Not only does an NSF cost the client, we as a company get charged every time an NSF occurs. We decided not to charge her for the NSF's she incurred with us because the client already had a few with the bank. But the client insisted we hand out more money. We proceeded to refund the client in the amount that was invested into our service, however not for the NSF's.
Making payments on time is the clients responsibility as stated in our agreement, not to mention we we charge under $20.00 a month for our service, which was completely refunded.

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Address: 123 Manchester Rd SE, Calgary, Alberta, Canada, T2G 0Z6

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